Inside Sales Representative

Inside Sales Representative

Westlake Village, California, United States

Overview

Shift4 is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

We're seeking Inside Sales Account Executives to join our sales team in Westlake Village, CA. This position focuses on engaging small- and mid-sized business owners who inquire about our point-of-sale (POS) and payment processing solutions. The role combines inbound lead management with proactive outbound follow-up and is a performance-based sales position with a highly competitive compensation structure.

Responsibilities

• Respond promptly and professionally to inbound leads from business owners and operators, specializing in restaurant environments.
• Conduct discovery calls to identify needs, pain points, and business goals.
• Deliver persuasive phone or video demos highlighting Shift4 POS capabilities.
• Perform high-volume outbound follow-up with existing database of leads to re-engage opportunities.
• Recommend tailored solutions including POS hardware, software, and integrated payments.
• Prepare and deliver customized proposals and pricing packages.
• Maintain accurate pipeline and activity tracking within Salesforce.
• Collaborate with deployment and support teams to ensure seamless onboarding for new clients.
• Meet and exceed monthly sales quotas for revenue, approved and activated deals.
• Maintain strong working knowledge of Shift4 products, updates, and competitive offerings.
• Work in a fast-paced, collaborative office environment.

Qualifications

• 13 years of inside sales preferred.
• Proven ability to meet or exceed sales quotas.
• Comfortable making a high volume of outbound follow-up calls to existing leads.
• Experience selling to restaurants or the hospitality industry a plus.
• Excellent verbal communication and consultative selling skills.
• Organized, detail-oriented, and skilled at managing multiple opportunities simultaneously.
• Proficient in CRM systems (Salesforce preferred).
• Motivated, coachable, and results-driven with a strong work ethic.
• No weekends required

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.