Field Service Technician

Field Service TechnicianThe warehouse of the future is equipped with our iFollow autonomous robots instead of forklifts and our Atlas 2D pallet shuttles or eScala tote shuttles that allow for high-density storage (no wasted space!) and scalable solutions.As part of Movu and over the span of more than 40 years, we've grown into a company with 10 manufacturing facilities, 19 commercial offices, and the know-how of around 2000 employees serving customers in 40 countries.Early 2021, we opened our US Office and have already grown to 70 people. It's exciting times to be at Movu!Location: Romeoville, IL or Ellensburg, WAJob DescriptionWhat will your day as an Robotics Service Engineer within stow Robotics look like? Challenge is already assured! Below is an overview of the challenges you face within this role in our organisation.You performs all the necessary tests, repairs, and maintenance of the technical installations at customer sites (this can be done national and/or international).As part of the helpdesk team you provide telephone support to end users and integrators in a limited 24/7 time schedule in a rotating schedule.You are responsible for PLC software (Beckhoff) configuration and live testing. Affinity with software is recommended.Training of end users and integrators, at customer site and at Movu Robotics.You assists the Commissioning team during installations.Detection commercial Service opportunities at current clientsTravelling across US will be part of the schedule, with a few overnights a weekProjects across the country doesn't scare you offQualificationsWho are we looking for?You have a bachelor's degree in electromechanics or equivalent through experienceYou're willing and able to travel to project sites across the USA and Canada consistently; your travel percentage averages 90%Projects abroad do not scare you offComputer skills: MS Office + TeamsYou are sociable, eager to learn, driven and cheerfulYou are not afraid of heightsHourly Range: $30 to $35 an hourAdditional InformationWhat do we offer you?PTO, sick leave, & paid holidaysMedical, Dental and Vision Insurance (Platinum BCBSIL with Illinois fertility coverage)Company paid Short- and Long-Term Disability InsuranceCompany Paid Life InsuranceCompany Paid Accidental Death & Dismemberment401K with employer match, currently 4%Partial Tuition Reimbursement after 12 monthsGross SalaryEvery employee at stow contributes to a safe and compliant work environment. We set the example and motivate each other to work safely, efficiently, and in a qualitative way. stow's standards, policies, instructions, and local legislations are there to guide our decisions.stow provides equal employment opportunities to all employees and applicants for employment. stow prohibits discrimination and harassment of any kind based on race, age, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.