Experienced Service Advisor

Experienced Service AdvisorWe are looking for an Experienced Service Advisor to join our growing team. This role is a key contributor within our customer service team. The successful candidate will have a strong knowledge of vehicles and services.Compensation & Benefits: This role is a full-time, salaried position and offers generous compensation and benefits. You will be eligible for medical, vision, dental, and other supplemental insurance coverage, paid time off, life insurance.Responsibilities:Provide outstanding customer service to all clientsSchedule and coordinate service appointments with customersProcess service requests and billing documentsAssist customers in understanding the range of services availableInvestigate and solve customer complaintsDocument customer details and updates when necessaryHandle all payment transactionsRequirements:Previous service writer experience requiredHigh school diploma or equivalentProven automotive industry knowledge – familiarity with all products and servicesExcellent communication skills (written and verbal)Self-motivated, able to work independently and in a teamExcellent organizational, problem-solving, and time management skills