Customer Service Representative
BMS Moving & Storage
Job Description
Job Description
Come build your career and a future with BMS Moving & Storage, one of the largest and most respected moving and storage companies in America! This is a great opportunity if you have always had an interest in customer service and are looking to build a career! If you come to us with drive and ambition, we will invest in the commitment to train YOU for success!
We are currently seeking a Customer Service Representative for our Woodbridge, VA branch.
Primary Job Responsibilities:
- Supporting Sales Representatives in day-to-day sales duties
- Data entry: order entry and new shipment registration
- Sales appointment setting and customer quotations (over the phone)
- Assist sales team with customer follow-up and information gathering as it relates to new and existing customers
- Process requests for payment, change orders and shipment document preparation
- Interact with other departments on an occasional basis including operations, billing and accounts payable
Requirements:
· Knowledge of Excel, Word, PowerPoint and Outlook
· Excellent follow-up skills
· Able to multi-task
· Self starter/Self motivated
· Good phone and customer service skills
· Excellent verbal and written communication skills
· Able to “think on your feet”
Our dynamic work environment offers a competitive compensation package and excellent career opportunities. For consideration, please email your resume along with salary requirements.
Why BMS?
- Training and ongoing career development
- Comprehensive benefits package
- 401K with company match
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