OPERATIONS AUTOMATION SUPERVISOR (DAYS, Wednesday-Saturday 7am-5pm)

Who We Are: USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team.

The Job Details:

· Provide leadership to the efficient coordination and execution of workflow throughout the warehouse, consistently keeping safety, sanitation, cost controls, productivity, accuracy, team environment, and customer satisfaction in line with facility goals.

· Serve as a visible leader within the Cold Crew, fostering positive relationships with staff and upholding company culture.

· Assist with inventory control functions and procedures, including cycle counts, product rotation and recall, training, customer claims and requests, and record keeping.


· Participate in the hiring process of new warehouse employees.


· Advise and participate in employment-related decisions including but not limited to hiring, promoting, and/or terminations.


· Provide hands-on leadership to the ongoing development of the assigned personnel and teams.


· Determine if overtime is necessary and seek additional approval from management as needed.

· Act as the escalation point for various matters, resolving issues as needed.

· Supervise, manage, and respond to incidents, injuries, and near-misses by conducting follow-up investigations and logging reports into the safety tracking system.

· Develop good working relationships at all levels within the USCS team environment, leading and communicating as needed to maximize individual and team performance.


· Approve timecards, assist with scheduling, and managing time-off requests.

· Act on the Automation Superintendent/Superintendent’s behalf when necessary.


· Work with Management and Customer Service personnel to ensure that all requirements and requests are responded to in the highest professional manner.

· Monitor Warehouse Control System (WCS) interface for potential faults created in automation and follow SOP’s to clear machine faults in a timely and efficient manner. May need to physically move product to resolve machine faults.

· Utilize the Warehouse Management System (WMS) and Warehouse Control System (WCS) to troubleshoot errors related to the automated warehouse.


· Escalates errors and system outages acting as key liaison between operations, automation provider and USCS specialist to help resolve.


· Follow automated processes to support successful execution of warehousing processes.

· Seek out areas of Automated Process Improvements and Implement Corrective Actions.

The Job Specifics:

· Location and Department: Automation

· Reports To: Superintendent

· Travel Amount: varies

· Job Type, EEO, and Job Code: Full-Time, Exempt JOB CODE

What We Are Looking For:

The Ideal candidate will have or be able to complete the below qualifications.


· Education: High school diploma, GED, or equivalent required, associate or bachelor’s degree preferred.


· Experience: 2-3 years as a team lead or supervisor

Other Abilities You Will Need to Have: The requirements described below are representative of those required to perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.

· Bend and lift up to 50 lbs. regularly.

· Lift up to 70 lbs. occasionally, with assistance.

· Work in a temperature range from +50°F to -30°F with moderate noise levels.

· Lift overhead when required.

· May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.

· Stand and walk for extended periods.

· Use hands to handle objects, tools, or controls.

· Attention to detail.

· Effective communication, vision, and hearing are essential for safety and productivity.

· Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.

· Additional work hours may be requested by management to help manage employee production, projects, and or special events.

· Operate a registered motor vehicle if apart of daily tasks.

· Engage in frequent personal interaction and communication.

· Possess strong arithmetic and reading skills.

· Follow verbal instructions, written instructions, and company policies.

· Be a self-starter, able to work independently and coordinate with others.

· Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

The Standard Details:

· Maintain a professional demeanor in appearance and communications at all times.

· Participate in staff and/or customer meetings as required.

· Take initiative to prevent non-conformities related to product, process, and quality systems.

· Identify and report any issues related to product, processes, and/or quality.

· Propose and implement solutions through appropriate channels.

· Ensure solutions are effectively implemented.

· Follow posted security procedures at all times while in the building.

· Participate in safety and educational training programs.

What’s In It For You:

We are a great company with great people. Full-time employees not under contract are offered:

· 401K and Educational Assistance after 1 year.

· Blue Cross Blue Shield available after 30 days of service, if elected.

· Company Life Insurance.

· A variety of additional benefits and perks.

Additional Information:

· This job description may not encompass all tasks necessary to complete the role.

· Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.

· Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.