Systems Administrator

Systems AdministratorRequired Skills & Experience• Experience troubleshooting PCs, desktops, tablets, scan guns, and printers. • Bachelor's Degree. (highly valued but could be relevant work experience if needed) • Experience with Distribution Center operations. • Experience with Corporate IT operations and collaboration with local team members • Requires ability to work on site in an office and warehouse environment. • Requires ability to lift items up to 30 pounds, bending, kneeling, sitting, standing, walking, climbing stairs, listening, attending in-person and online meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. • Vision requirements: Ability to see information in print and/or electronicallyNice to Have Skills & Experience• 2+ years of experience with backup technologies, high-end storage solutions (Hitachi SAN preferable), SCCM System Management and Event Management tool or related technology • Experience with the installation, maintenance, security, performance monitoring, performance tuning, and integrity of the operating system. • Experience with IT processes such as System Management, Patch Management, Change Management, Configuration Management, Release Management, Problem Management, Business Continuity Planning, Customer Service and Vendor Relationship Management. • Experience defining and delivering effective methodologies and process to enable a proactive work environment and deliver structured work that is repeatable for all Tier 1 support individuals, or organizations. • Strong analytical, problem solving, root cause analysis and troubleshooting skills.Job DescriptionAn employer is seeking a Systems Administrator for a large retail client sitting in Fort Mill, SC. Responsibilities include: • Working to improve distribution center operations by participating in support and integration activities. • As a member of the Local IT team, this position will ensure high standards for system uptime and availability, establishing documentation, standards, best practices, procedures, processes, and guidelines. • Support users and maintains computer environment in a Tier 1/2 capacity. • Manage incoming tickets. • Support ongoing projects as needed. • Troubleshoot PC, hardware and software issues including internet connectivity, operating system, Office 365, and other issues. • Train users on use and best practices in using their workstations and installed software. • Keep inventory of equipment and ensure items are in stock and accounted for. • Other duties as assigned Insight Global