Medical Assistant / Treatment Plan Coordinator

Medical Assistant / Treatment Plan Coordinator

Windermere Medical Spa | Orlando, FL

Windermere Medical Spa is seeking a polished, personable, and patient-focused Medical Assistant / Treatment Plan Coordinator to join our growing team.

This is a unique hybrid role ideal for someone who enjoys both hands-on patient care and creating an elevated, luxury patient experience from start to finish. We are looking for someone who is organized, team-oriented, confident communicating with patients, and comfortable working in a fast-paced aesthetic environment.

A background in aesthetics or medical spa experience is strongly preferred, but personality, professionalism, and willingness to learn are equally important.

Responsibilities

• Room patients and assist providers during treatments
• Charting and documentation
• Take before & after photos
• Review aftercare instructions with patients
• Present treatment plans and discuss provider recommendations
• Help create a luxury, high-touch patient experience
• Flip/reset treatment rooms between patients
• Assist with scheduling, patient flow, and overall office support
• Learn front office responsibilities including check-in/check-out and answering phones
• Support the team in maintaining an organized and welcoming environment

Qualifications

• 3+ years of experience preferred in a medical spa, aesthetics, dermatology, plastic surgery, or related environment
• Strong patient care and customer service skills
• Professional, polished, and personable demeanor
• Comfortable discussing treatment recommendations with patients
• Ability to multitask in a fast-paced setting
• Team-player mentality with a willingness to jump in where needed
• Experience with Zenoti preferred
• CMA/RMA certification preferred but not required

Schedule

• Full-time
• 2 late evenings per week (until 7pm)
• Minimum every other Saturday required

Compensation

• $21–$26/hour based on experience

If you are passionate about aesthetics, patient experience, and helping patients feel confident and cared for, we would love to hear from you.