Catering Operations Supervisor - CMH airport

Catering Transportation Supervisor

The Catering Transportation Supervisor at Sky Cafe is responsible for overseeing daily transportation and catering operations to ensure safe, efficient, and on-time service delivery. This role directs team members, enforces company and airline procedures, and supports operational performance in a fast-paced, time-sensitive airport environment. The Catering Transportation Supervisor promotes a strong safety culture, ensures compliance with all regulatory and company standards, and leads by example to maintain high levels of service and professionalism.

Responsibilities include:

• Supervise and coordinate daily transportation and catering activities to support flight operations
• Assign and delegate job duties to team members and ensure completion of all assigned tasks
• Monitor operations within assigned flights to ensure safe and timely execution
• Conduct pre-arrival and departure briefings to communicate safety and operational expectations
• Ensure compliance with all company, airline, and regulatory standard operating procedures
• Oversee aircraft loading to ensure adherence to operational requirements
• Ensure proper use of personal protective equipment (PPE) and compliance with uniform standards
• Participate in and support Safety Management System (SMS) processes and reporting
• Ensure safety incidents and reports are completed accurately and within required timelines
• Maintain operational documentation including logs, reports, and compliance records
• Coordinate catering, commissary, and equipment requirements for each flight
• Monitor staffing levels and assist with scheduling to meet operational demands
• Communicate operational updates and issues to leadership in a timely manner
• Provide training support, guidance, and coaching to team members
• Ensure all operations meet service level agreements (SLA) and compliance standards
• Promote a safe and secure work environment for all employees
• Perform any additional duties as assigned

Qualifications include:

• 18 years of age or older
• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
• Must be legally authorized to work in the country of employment
• Communicate effectively in English (reading, writing, speaking)
• Minimum of 2 years of supervisory experience
• Valid driver's license with an acceptable driving record
• Ability to obtain and maintain required airport and security clearances
• Ability to obtain necessary airport vehicle operator permits
• Ability to lift, push, and pull up to 70 pounds on a regular basis
• Ability to work in a fast-paced environment within strict time constraints
• Ability to work varying schedules, including nights, weekends, and holidays
• Ability to complete required airline and company training programs
• Strong organizational, time management, and problem-solving skills
• Ability to work independently and as part of a team
• Strong communication skills with the ability to interact effectively at all levels
• Professional demeanor with the ability to handle situations tactfully and diplomatically
• Pass a background check and drug screen

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.