Real-Time Contact Center Analyst (Remote)
Wescom Credit Union WeCare Foundation
Wescom Credit Union WeCare Foundation is seeking a Real Time Analyst for their Member Contact Center in California. This role involves monitoring real-time metrics and managing staff schedules to meet service level targets. The ideal candidate should have strong analytical and communication skills, with a high school diploma required and a bachelor's degree preferred. Experience in the financial industry or customer service is desirable. This position may be hybrid or remote based. #J-18808-Ljbffr
Vacancy posted 3 hours ago
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