Phlebotomist/Lab Clerk II

Job Details Job Location: Duncan Regional Hospital, Inc - Duncan, OK 73533 Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift: Varies Job Category: Laboratory RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Performs phlebotomy, including pediatric and geriatric patients. Demonstrates confidence and proficiency with difficult veins. Greets customers appropriately and treats all customers in a professional courteous manner. Applies DRH Standards of Behavior and exhibits behaviors consistent with DRH core values. Maintains proficiency with specimen collection and phlebotomy techniques. Assists the Phlebotomy Team to ensure an accurate and efficient workflow. Monitors supply inventory and notifies the Lead Phlebotomist or Pre-Analytical Specialist of any low stock. Assists with difficult draws and other difficult situations. Works closely with all Phlebotomists to assist in training new Phlebotomists, processing all specimens, venipuncture, and capillary blood draws. Provides troubleshooting to phlebotomy team members in the area of specimen collection and calls for assistance if unsure how to proceed. Advanced duties include identifying collection problem resolution needs, followed through until resolved or turned over to a more experienced leader. Regular attendance and punctuality for scheduled shifts. Adapts assessment, treatment, and/or care methods to accommodate the physical, cultural, age-specific, and developmental needs of each person served. Maintains professional and technical knowledge through continuing education opportunities, including internal and external educational offerings. Adheres to safety protocols at all times. Performs other related duties as assigned. QUALIFICATIONS Communication skills, including fluency in oral and written English. Basic computer skills with information technology, including familiarity with sending/receiving email and Electronic Health Record (EHR) information tools. Excellent written, verbal, and interpersonal communication skills. Ability to remain flexible and quickly adapt to emergent or urgent situations. Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish job requirements. Excellent customer service skills in line with DRH Health Service Standards. Knowledgeable in performing checklists, written examinations, and management observation for competency assessments. Strong problem‑solving skills and ability to present information and ideas clearly. Excellent organization and prioritization of time and workload. Strong attention to detail, precision, and commitment to accuracy. Proficient use of computers, including word processing. Excellent phlebotomy skills, including pediatric and geriatric draws. EDUCATION AND/OR EXPERIENCE High school diploma or equivalent. At least 2 years of experience in phlebotomy. At least 2 years in a healthcare related field or medical practice. Some knowledge of medical terminology. Self‑motivated candidate with strong computer, telephone etiquette, interpersonal skills, and multitasking ability. Ability to communicate, establish, and maintain an effective working relationship with supervisors, leadership team, team members, and patients. Demonstrates leadership skills and willingness to assist others daily. Completion of a clinical training program preferred. CERTIFICATIONS, LICENSES, REGISTRATIONS Phlebotomy certification preferred. For positions requiring travel, a current valid driver’s license and automobile liability insurance must be maintained. SAFETY‑SENSITIVE POSITION This is a “Safety‑Sensitive” Position as defined by Oklahoma law. Applicants for this position cannot test positive for THC in pre‑employment or any subsequent drug tests, even if they hold a valid medical marijuana card. This information is provided as a resource to the application process and is not a request for disclosure of personal medical information. This position requires respirator and fit testing. Required testing will be performed on all team members at risk for exposure to airborne infectious diseases, droplet‑producing procedures, or caustic chemicals. Vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request. #J-18808-Ljbffr