Senior IT Support Lead Hands-On & Escalation
Interactive Resource LLC
Interactive Resources in Florida is seeking an IT Support Team Lead to provide hands-on technical support, troubleshoot complex issues, and oversee daily IT operations. The role acts as an escalation point for technicians and ensures tickets are resolved efficiently in a fast-paced environment. The ideal candidate will own issues, communicate clearly with users, and work independently. Responsibilities include managing deployments, device management, onboarding/offboarding, and collaborating on #J-18808-Ljbffr
- ...Salary (US): 169000Minimum Salary (US): 108000Job Summary The Senior Support Lead plays a critical role in enhancing customer satisfaction by... ...goals. Key Responsibilities 1. Act As A Point Of Escalation For Complex And High-Priority Customer Issues By Utilizing...Senior
- ...Service Desk Leader to drive enterprise support across Davie, FL and Syracuse, NY. You will lead a high-performing team, manage... ...and onboarding, and partner with IT and business teams to deliver... ...leadership, ITIL/ITSM expertise, and hands-on experience with Jira Service Management...Senior
- ...Percepto is the leading provider of autonomous inspection and monitoring... ...are seeking an experienced Support Team Manager to own our full... ...team of 4 handling Level 3 escalations. This is a high-visibility... ...opportunity for an experienced, hands‑on people leader who wants...SuggestedOngoing contractRemote work
- ...user-friendly solutions that support every stage of the election process... ...Customer Support Team Lead to guide our Support Representatives... ...for our customers. This is a hands‑on leadership position... ...with Product Owners to manage escalations and feature rollouts. Champion...SuggestedSeasonal workWork at officeShift workAfternoon shift
- ...generation fleets and industry-leading reliability, we’re... ...are seeking a Senior IT Programmer Analyst: Cloud... ...data spendServe as Tier 3 escalation for data platform incidents... ...with meaningful experience supporting enterprise data platformsSolid hands-on expertise with AWS and...SeniorFor contractorsWork at officeLocal areaRelocation
- ...people who make water work every day. As a leading water technology company with 23,000... ...combines project coordination and customer support responsibilities, overseeing projects... ...project risks, developing solutions, and escalating issues when necessary to maintain customer...SeniorFull timeWork at office
$160.3k - $240.5k
...OpportunityOur SecOps team is seeking a senior, hands-on security engineer to serve as the team’s technical lead during Americas hours.You... ...What You’ll Be DoingLead and support complex investigations and... ....Serve as the technical escalation point during Americas hours....SeniorFull timeWork at officeRemote workWorldwide- Job-ID29490518Reference26-29139 EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”Senior
$61.9k - $141k
.... What if you could use those skills to improve the technology supporting the DoW? We’re looking for a system administrator who specializes... ...a strong command of ITIL and ServiceNow best practices and hands-on troubleshootingExperience building ServiceNow workflows and...SeniorFull timeContract workPart timeLocal areaRemote work$93k - $172.68k
...Operations, Tools, and Enablement, the Senior ServiceNow System... ...administration, configuration, support, and continuous improvement of... ...as a liaison between internal IT teams, stakeholders, and external... ...technical leadership, guidance, and escalation support to developers and...SeniorFull timeLocal area$15.5 per hour
...Interim Support Lead At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are... ...Job Functions: Frequently operates cash register, computer, hand-held, phone, walkie, and mobile devices Frequently move merchandise...Hourly payTemporary workPart timeInterim roleLocal areaFlexible hoursShift workNight shiftWeekend workAfternoon shift- ...and five (5) years of combined IT and security work experience... ...Security Analyst is responsible for leading the technical implementation... ...standards. The role requires hands on expertise in firewalls,... ...Analyst will manage security tools, support threat detection and incident...SeniorWork experience placementWork at office
- ...Roush also provides significant support to the aerospace, defense and... ...The Field Service Technician Senior for Roush CleanTech (RCT)... ...complex technical challenges and escalated issues As the Field... ...instruction, presentation skills and hands‑on training delivery...SeniorFull timeRemote work
- ...applications. Responsible for supporting systems designing, building, testing... ...or serves as a project lead for a application module or system... ...AND DECISION MAKING - IT, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION... .../Leg = 0% Repetitive Movement Hand/Arm = 60% Running = 0% Sitting...SeniorFor contractorsWork experience placementWork at officeShift work
$78 - $82 per hour
DescriptionKforce has a client that is seeking a Senior Data Scientist in Juno Beach, FL.Overview:The... ...generation forecasting, while also providing technical support across Solar and Load forecasting initiatives.This is a hands-on role combining forecasting, meteorology,...Senior- ...Salesforce Developer, Project-Senior Consultant, Technical TransformationPackage and Technology Enablement | Package Integration and DevelopmentAtlanta, Georgia, United StatesAustin, Texas, United StatesBaltimore, Maryland, United StatesCharlotte, North Carolina, United...Senior
- ...over 10 years of experience in network administration and at least 5 years in a senior role. Responsibilities include developing standards and procedures, facilitating communication across IT units, and ensuring compliance with security standards. Strong communication,...SeniorWork at office
$113.35k
...the organization. Senior Product Manager... ...Services, this role takes hands-on ownership of... ..., rollout, user support, and performance tracking... ...Product Operations Lead independently leads... ...commitments are escalated to the Senior... ...needed; coordinate with IT, data, security, and...Senior- ...KBR’s National Security Solutions team seeks a Senior IT Customer Support Belong. Connect. Grow. to join our remote-triage and inbound service desk within the Niceville, FL facility. This role resolves infrastructure, software, and identity management issues via digital...SeniorRemote work
- ...We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands‑on leader with strong healthcare IT knowledge, training experience, and the...Remote work
$165k
...application process. Senior Director, Professional... ...means becoming part of a supportive community that values continuous... ...Professional Services leads the function... ...standards. The leader is hands-on in early implementations and complex escalations while building the team...SeniorFull timeContract work- ...GE Appliances, a Haier company seeks a Senior Product Service Specialist – Water Heaters to provide expert service guidance, troubleshooting, and field support for heat pump, gas, and electric water heaters. You’ll partner with engineering, quality, product management...SeniorRemote work
- ...A government contracting firm in Tallahassee, FL is looking for a mid-senior level web developer to design, implement, and maintain web applications. Responsibilities include building new sites, integrating back-end systems, and ensuring compliance with accessibility...SeniorContract workFlexible hours
- Radiant Digital Solutions LLC in Florida seeks an experienced IT Infrastructure/Network Administrator to monitor, troubleshoot, and... ...participate in medium to high complexity projects, potentially leading them, while mentoring junior staff. #J-18808-Ljbffr Radiant Digital...Senior
- ...Maximum Salary (US): 99000Minimum Salary (US): 61000Job SummaryThe Senior Support Engineer plays a critical role in maintaining customer... ...With Ticketing Systems And Support Tools. 3. Basic Knowledge Of It Operations And Infrastructure. 4. Excellent Communication And Interpersonal...Senior
- ...MillerWorks is looking to fill an Operations Support Coordinator position in Tallahassee, FL.... ...concerns and determine when escalation is appropriate. Ability to communicate... ...performing administrative work. Frequently use hands and arms to inspect, handle, move, or position...Temporary workFor contractorsWork at officeLocal area
$123k - $215.25k
...American ExpressDescriptionAs Senior Product Manager for... ...who uses these tools hands-on, can hold a credible... ...consolidate or retire.Lead enterprise rollout of selected... ...standards and support models.Define how tools... ...influence, feature requests, escalations, usage reviews and...SeniorWork at office$134.5k - $265.1k
...executive team as you are leading a small team through a... ...implementation? As a Senior Product Forward Deployed... ...stakeholders, leading hands-on implementation teams... ...timeline, and risk, and escalating issues before they... ...autonomously across both sales-support and hands-on delivery...SeniorLocal area$123.37k - $136.06k
...and collaborative environment. Join our Technology Team as a Senior Database Administrator located in various offices.We are... ...scalability. The DBA collaborates with application owners and IT teams to support business operations and provides technical guidance to users...SeniorFull timeTemporary workRemote workFlexible hours- ...our Technology Team team as a Senior Cloud Email Security Analyst... ...Cloud Email Security Analyst supports and improves the organization... ...operational metrics. Provides senior escalation support, shares knowledge... ...and CompetenciesStrong hands-on experience administering Proofpoint...SeniorWork at officeRemote work
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