Medical Front Office - Patient Service Specialist

Overview When patients enter our center, we want them to have an exceptional experience - starting at the front desk. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. Walnut Creek, California Schedule Center Location: 120 LA CASA VIA STE 212, WALNUT CREEK, CA 94598 Type of Employment: Full Time Hours: Weekdays (9am-6pm) Compensation: $21.00 - $23.00/hour based on experience Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Why Join Us Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Minimum Qualifications High School Diploma or GED Preferred Qualifications Bilingual (English/Spanish Speaking) 1 Year of Front Desk Experience Insurance Verification Experience Physical Requirements Ability to walk, stand, bend, and reach consistently throughout a work day/shift Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics Ability to carry office supplies up to 10lbs Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction Ability to speak and hear sufficiently to understand and give directions #J-18808-Ljbffr Select Medical