Plant Technician

Job Description

Job Description

At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be.

We have grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US. Along the way, we have partnered with some of the UKs, and now US’s most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls.

Our success is driven by a fantastic team of 185 employees internationally, and we are continuing to expand. We are now looking for enthusiastic individuals to join us on this journey and help us shape the future of sustainable, inspiring workplace design.

We are looking to bring onboard a Horticultural Technician to join our fantastic team in New York City! You will bring a passion for plants, excellent customer service and professionalism to the team and ensure success in as a Technician.

This is a field-based, independent role where you’ll spend time on our client sites, carrying out plant maintenance, sharing your knowledge when it comes to caring for their variety of plants and ensuring our clients’ displays always look their best.

Your role will encompass a huge amount of ownership as you be covering four pillars to ensure success: Plant maintenance, customer management, operational integrity and reporting. Some additional aspects of your role will include:

• Maintaining internal and external plant displays to a high standard at a variety of client sites.

• Completing site reporting and ensuring data integrity is maintained.

• Collaborating with your line manager on new ideas, feedback, challenges and the mapping of visits to ensure smooth operations and delivery of customer satisfaction.

• Follow all safety protocols and procedures.

• Providing the highest level of customer success. As the primary point of contact of clients, you will their on-site point of contact, engaging, answering questions and ensuring satisfaction with their installation and the service.

• Great communication skills: You’re confident speaking with clients and colleagues, and you know how to make people feel valued.

• Customer service expertise: You take pride in delivering excellent service and always go the extra mile to keep clients happy, and you have done this in previous roles.

• An enthusiasm and passion for plants: You have a genuine interest in plants and the outdoors - your passion shines through in your work!

• The ability to navigate multiple cities: You’re comfortable navigating the city with the use of a vehicle and / or public transport.

• An explorer’s mindset: You can easily orient yourself in large office buildings and outdoor spaces, making sure every display gets the care it deserves.

• The ability to take on a physically active role: You’re able to use watering cans, stepladders, and stools as part of your daily routine, and you enjoy being on the move.

Some must haves:

• Ability to travel around the city - You have good access to transport links

• A full driving license.

Way of working: This role is based in the field at client sites. We are open to both Part-Time and Full-Time applicants.

At Planteria Group, our culture is guided by our core values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, and Create Wow!

If you want to be part of a flourishing, fast-growing business that values agility, collaboration, and creativity, we would love to hear from you. If you feel that you do not quite hit the experience, we’re after, please do apply anyway as we’re always looking for people who are looking to grow and develop us!

Planteria Group is proud to promote equality of opportunity and an inclusive culture where everyone can thrive.

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Accessibility & Adjustments

We want every candidate to have the best possible experience throughout our recruitment process. If you require any adjustments or accommodations at any stage, including the interview, please let us know, and we will be happy to support you.

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Your Career Progression & Development

We believe in investing in our people. As a Horticultural Technician, you’ll be supported through continuous learning and development, giving you the opportunity to shape your career in a way that suits you, whether that’s managing teams, becoming a senior individual contributor, or specialising as a training expert within the business.

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All employees must follow the organisation’s Health & Safety policies, take care of their own safety and that of others, use equipment and PPE correctly, report hazards or incidents, participate in training, and cooperate with emergency procedures, risk assessments, and investigations to maintain a safe, tidy, and compliant workplace.

• 22 days PTO (Inclusive of Federal Holidays)

• Medical Insurance

• Dental

• 401K

• Work mobile device

• Mileage

• Equipment

• Learning and development to support you on your career path

Compensation Range: $50K - $55K