Quality Assurance Manager

Job Description

The Opportunity

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We're looking for a world class QA Manager who leads from the front. We're not looking for a test manager. We're looking for a leader to own quality assurance broadly across a modern .NET/Angular/SQL SaaS running on Azure, who will evolve our Playwright-based automation, and embed AI agents to make testing smarter, faster, and self-healing. You'll manage a blended team of automation and manual engineers and stay hands-on enough to debug pipelines, review code, and unblock your team.

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Salary: $155,000 - 210,000 USD per month

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What You'll Own

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Strategy & Forward-Looking Roadmap

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• Define a 12–18 month quality roadmap that balances speed, coverage, and cost
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• AI-assisted workflows, test generation from production logs, flaky-test auto-quarantine, visual AI diffing, and predictive risk-based test selection
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• Shift quality left (design/PR reviews) and right (production observability, canary monitoring)
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• Establish quality SLOs (flakiness <5%, suite runtime <15 min, escape rate <2%)
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Hands-On Technical Leadership

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• Architect test frameworks that scale across microservices and Angular frontends
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• Design SQL test data strategies, synthetic data, anonymized production clones, and on-demand seed scripts
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• Optimize CI/CD quality gates in Azure DevOps with intelligent parallelization
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• Leverage Azure services for test infrastructure, containerized test runners, scale sets, and cloud-hosted agent pools
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Team & Delivery Optimization

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• Manage and mentor 5–10 engineers (mix of automation SDETs and manual testers)
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• Upskill manual engineers into automation engineers within 6–9 months via pair-coding and structured learning
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• Implement RCA (Root Cause Analysis) discipline, blameless postmortems that drive systemic fixes, not band-aids
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• Optimize for maximum delivery velocity, know when to cut, defer, or automate tests based on risk and ROI
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Metrics & Continuous Improvement

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• Define and track: defect escape rate, MTTR, flakiness %, test pass rate per build, and pipeline reliability
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• Build executive dashboards that translate quality into business metrics (revenue protected, incidents avoided)
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• Run quarterly quality audits to reassess tooling, processes, and team composition
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What You Bring

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• 8+ years in QA/QE, with 3+ years managing a hybrid (manual + automation) team in a SaaS environment
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• Deep hands-on experience with Playwright (UI + API) and modern JS/TS testing patterns
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• Strong understanding of .NET (C#) backend and Angular frontend architectures—enough to debug failures and guide testability
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• Solid SQL skills, able to write complex queries for data validation, test seeding, and reporting
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• Proven experience integrating tests into CI/CD pipelines with quality gates
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• Track record of implementing AI/ML in testing, even if experimental, with clear outcomes
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• Data-driven decision-maker, you use metrics to optimize, not just report
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• Hands-on enough to jump into a flaky test or pipeline failure personally
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• Coach-first, you grow people, not just processes
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• Blameless, collaborative, you partner with devs, product, and ops as equals
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How to Stand Out

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Share a 1-pager with us:

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• One metric you'd change and why
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• A specific RCA you led that changed the system, not just the test
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• A case study or before/after snapshot of a team or process you optimized, include baseline metrics, what you did, and the outcomes achieved
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