Store Team Member

Job Description Job Description Job Title: Team Member

Company: Cold Stone Creamery

Job Summary:
As a Team Member at Cold Stone Creamery, you will deliver exceptional customer service while creating a fun and welcoming environment. You will prepare and serve premium ice cream products, maintain store cleanliness, and contribute to a positive team atmosphere.

Key Responsibilities:
Greet customers with a friendly and enthusiastic attitude
Prepare and customize ice cream creations on the signature frozen granite stone
Accurately take customer orders and handle cash/card transactions
Maintain cleanliness and organization of the store, including workstations and dining areas
Restock ingredients, toppings, and supplies as needed
Follow food safety and sanitation guidelines
Work collaboratively with team members to ensure smooth operations
Create a fun, engaging experience (including singing or interacting with customers when appropriate)

Qualifications:
Strong communication and interpersonal skills
Positive attitude and willingness to learn
Ability to work in a fast-paced environment
Basic math skills for handling transactions
Team-oriented mindset
Previous customer service or food service experience is a plus (not required)

Availability:
Flexible schedule, including evenings, weekends, and holidays

Benefits (may vary by location):
Flexible scheduling
Employee discounts
Fun and energetic work environment
Opportunities for growth and advancement