Transfer Admissions Counselor

Job Description:

Join OLLU's Undergraduate Admissions team and help shape the next chapter for students who are choosing to continue their journey at OLLU. As a Transfer Admissions Counselor, you'll be the primary guide for transfer students across South and Central Texas, including San Antonio, Houston, and the Rio Grande Valley, from their first inquiry through their first day on campus, with a smaller freshman territory rounding out your work. You'll build strong relationships with community college advisors and transfer centers, travel, present, evaluate transfer coursework, and use data and CRM tools to guide students through the process every step of the way. This is a full-cycle role with real ownership from day one, and a clear runway for someone looking to build a career in college admissions.

Performance Evaluation Metrics:

Transfer Partnerships: Build and maintain strong relationships with community college advisors and transfer centers across South and Central Texas, including the San Antonio, Houston, and Rio Grande Valley regions.

Transfer Pipeline Health: Own your transfer territory like an account manager owns their relationships ? keep prospect and applicant records current in Slate, and report on territory pipeline metrics weekly.

Application Volume & Conversion: Grow inquiries into applications and applications into admits across your transfer and freshman territories, using data to identify where to focus your time and contributing to OLLU's overall enrollment goals each cycle.

Transfer Evaluation Accuracy: Evaluate transfer coursework accurately and in a timely manner, applying OLLU's equivalency guidelines consistently.

Yield & Melt Prevention: Guide admitted students to enrollment through proactive outreach, using data-driven tools to identify students who may be at risk of melting, and stay connected with them through to their first day.

Recruitment Activity: Complete your assigned transfer and freshman recruitment activity, including school and community college visits, fairs, and community events, throughout the year.

Requirements:

Territory Recruitment

• Serve as OLLU's primary point of contact for transfer admissions, building and maintaining relationships with community colleges and transfer centers across South and Central Texas, including San Antonio, Houston, and the Rio Grande Valley, to grow OLLU's transfer pipeline.
• Evaluate transfer credit and coursework for incoming applicants, applying OLLU's transfer equivalency guidelines, collaborating with the Registrar's Office as needed.
• Manage an assigned freshman recruitment territory alongside transfer responsibilities, including high school and community outreach.
• Conduct in-school visits, college fairs, and community outreach year-round for transfer recruitment, and during fall (Aug-Nov) and spring (Jan-Mar) for freshman recruitment, including some overnight travel.
• Maintain accurate, current records for all prospects and applicants in Slate CRM.

Application Review & Admissions Decisions

• Review transfer and freshman applications for completeness and academic eligibility per OLLU admissions requirements.
• Make admissions decisions for transfer and freshman applicants, escalating exceptions to the Sr. Associate Director.
• Communicate admissions decisions and scholarship awards to students in a timely, personalized manner.
• Process dual credit, AP, and IB credit documentation in coordination with the Registrar's Office.
• Advise students and families on OLLU's merit and need-based scholarships and guide them through FAFSA completion.
• Partner with Financial Aid to co-attend key recruitment events and transfer information sessions, ensuring students and families get clear, consistent guidance on cost and affordability.

Yield & Melt Prevention

• Reach out proactively to admitted students to guide them toward enrollment, through calls, texts, and event invitations.
• Monitor deposited students through the summer, following up with anyone who needs support completing next steps, including transfer students awaiting credit evaluation outcomes.
• Participate in all new student orientation sessions, supporting students through the admitted-to-enrolled transition.

Additional Responsibilities:

1. Other duties as assigned.

Knowledge, Skills, and Abilities:

• High energy and comfortable putting yourself out there ? you'll be meeting new people every day, whether that's a single student or a room full of families.
• Comfortable with verbal and written communication, including presenting to individuals and large groups.
• Ability to manage multiple priorities, deadlines, and relationships in a fast-paced recruitment environment.
• Proficiency in Microsoft Office Suite; experience with Slate CRM or demonstrated willingness to learn quickly.
• Commitment to building authentic relationships with first-generation college students.
• Bilingual English/Spanish preferred.
• Knowledge of the San Antonio, Houston, or Central Texas educational landscape a plus.
• Valid driver's license required. This role requires regular travel within the assigned territory, including some evenings, weekends, and overnight trips during fall and spring recruitment seasons.

Education and Experience:

• Bachelor's degree from an accredited institution, any field (required).
• One (1)+ year of experience in a customer-facing, sales, or relationship-driven role, including internships, campus leadership, or part-time work (required).
• Experience in higher education admissions, transfer advising, or credit evaluation is preferred.
• Personal experience as a transfer student, or professional experience in transfer admissions, a plus.

Additional Information:

Employment with Our Lady of the Lake University is contingent upon the applicant undergoing a background investigation.

OLLU seeks to attract, develop and retain the highest quality faculty, staff and administrators. The University is committed to diversity and strongly encourages applications from women and minorities. EOE

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Application Instructions:

Please complete the online Application for Employment and attach a Cover Letter and CV or Resume.