Client Relations Coordinator

Job Description

Job Description

Join Olympic Petroleum as a Client Relations Coordinator and become a pivotal part of a team that delivers unparalleled support and service to our valued customers. In this role, you'll be the key contact who ensures clients receive the attention and expertise they need. Your strong communication skills, enthusiasm, and ability to juggle multiple tasks will create positive experiences for clients. This is your chance to develop your office management and customer support skills in a dynamic environment, with opportunities for career growth.

At Olympic Petroleum, we're committed to fostering a supportive work culture where your professional development is a priority. We offer competitive compensation packages that reflect the value you bring to our team. You'll work alongside a passionate group of individuals who are dedicated to innovation in the development and production of lubricants and related products. If you're ready to empower clients and grow your career with us, we're excited to hear from you. Compensation:

$40,000 - $45,000 per year

Responsibilities:

• Answer all customer phone calls regarding new orders, revisions, and delivery.
• Review and acknowledge all terms of orders to the customer.

• Purchase Order is contingent on the ability to fulfill requirements. This review does not include financial term negotiation. Acknowledge conflicts in requested delivery dates to the customer.
• Enter and maintain all order information in the ERP
• Track down the status of present orders and releases when requested by a customer.
• Expedite and coordinate orders through scheduling and purchasing, as necessary.
• Manage Customer expectations.
• Communicate and verify all order revisions to scheduling and purchasing.
• Other projects and tasks as requested.

Qualifications:

• Three to five years of experience in a Customer Service/support role in a consumer services department within a consumer products goods manufacturer.

• Experience in a manufacturing environment.

• Good organizational skills.

• Expertise in Microsoft Excel, Pivot Tables, Access, Email, Systems (AS400, SAP, ERP’s).

• Excellent verbal and written communication.

• Highly organized and detail-oriented.

• Works well with minimal supervision and is motivated to excel.

• Detail-oriented, exceptional interpersonal and analytical skills, ability to work well independently from onset to completion of a project and as an active member of a team.

• Must work well under pressure.

• Basic math skills, including the ability to add, subtract, multiply, and divide in all units of measure and to compute rates, ratios, percentages, and calculate figures and amounts such as discounts, costs, proportions, and volumes.

About Company

Olympic Petroleum Corporation is engaged in the development and production of lubricants, thermal transfer fluids, and related additives, including motor oil, coolants, antifreeze, engine, and fuel products geared toward OEM, professional, and end consumers. We provide a complete range of products used by consumers around the globe.