General Manager

Job Description

Job Description

Benefits & Perks

• Competitive compensation

• Performance-based growth opportunities

• Career advancement within a growing restaurant group

• Leadership role with meaningful operational input

• Supportive, hands-on ownership team

• Employee dining benefits

• Paid time off and additional benefits based on eligibility

Job Summary

KIN. Social by Quartiere Restaurant Holdings is seeking an experienced, hands-on General Manager to lead our Stamford restaurant.

We’re looking for a leader who understands that a successful restaurant is built on more than strong sales. It requires great hospitality, consistent standards, a well-supported team, disciplined operations, and attention to the numbers behind the business.

The General Manager will oversee the day-to-day operation of KIN. Social while developing a strong management and service team, maintaining our standards, and creating an environment where both guests and employees feel welcomed and valued.

This is a highly visible, hands-on leadership position. The ideal candidate is comfortable being present on the floor, coaching in the moment, solving problems, analyzing performance, and taking ownership of the restaurant as a whole.

Key Responsibilities

Leadership & Team Development

• Lead, coach, and develop managers and hourly team members

• Recruit, interview, hire, onboard, and retain strong employees

• Establish clear expectations and hold the team accountable to restaurant standards

• Conduct performance evaluations, coaching, and corrective action when appropriate

• Build schedules that support the needs of the business while managing labor effectively

• Foster a professional, respectful, team-oriented workplace culture

• Develop employees and identify opportunities for internal advancement

Guest Experience & Operations

• Maintain a consistent, high level of hospitality throughout the restaurant

• Maintain a strong presence on the floor and actively lead service

• Oversee opening, closing, service, and daily operating procedures

• Ensure restaurant cleanliness, organization, maintenance, and overall presentation meet KIN. Social standards

• Address guest concerns professionally and use sound judgment to resolve issues

• Ensure consistent execution of restaurant policies and procedures

• Work closely with culinary leadership to maintain strong communication between front and back of house

• Ensure compliance with health, safety, sanitation, and alcohol-service requirements

Financial & Business Performance

• Take ownership of restaurant sales, labor, operating expenses, and overall financial performance

• Monitor labor and staffing levels based on sales and business needs

• Review sales, productivity, payroll, inventory, and other key operating metrics

• Assist with budgeting, forecasting, and development of restaurant KPIs

• Identify opportunities to increase revenue and improve operational efficiency

• Monitor food, beverage, and operating costs and address unfavorable variances

• Maintain appropriate inventory controls and help minimize waste, loss, and unnecessary spending

• Provide clear and timely performance reporting to ownership

Sales & Community

• Help develop strategies to increase traffic, repeat business, and overall restaurant sales

• Build relationships with guests and become an active presence within the Stamford community

• Support private events, partnerships, promotions, and other revenue-generating opportunities

• Work with ownership on initiatives that strengthen the KIN. Social brand and guest experience

Qualifications

• 3+ years of restaurant management experience , with General Manager, Assistant General Manager, or comparable leadership experience strongly preferred

• Proven ability to lead and develop both managers and hourly employees

• Strong understanding of restaurant financials, including labor, cost controls, budgeting, and P&L performance

• Experience with scheduling, payroll, inventory, and restaurant operating systems

• Strong knowledge of front-of-house restaurant operations and hospitality standards

• Comfortable using POS systems and restaurant management technology

• Excellent communication, organization, and problem-solving skills

• Ability to make sound decisions and remain composed in a fast-paced environment

• Strong sense of accountability and follow-through

• Flexible availability, including evenings, weekends, and holidays as required by the business

WHO WE’RE LOOKING FOR

We want a GM who leads from the floor, not just from the office.

You should be someone who can set high standards while still developing and supporting your team. Someone who notices the details, understands the numbers, communicates clearly, and is willing to step in when the restaurant needs you.

Most importantly, we’re looking for a leader who understands that taking care of the team and taking care of the guest go hand in hand.

KIN. Social by Quartiere
Good food. Good drinks. Good people.