Client Services Representative

We are currently looking for a compassionate individual with exceptional client service skills to fulfill a receptionist position within our front office team. This individual will be expected to provide the highest level of quality service and outstanding care to both the clients and patients of our hospital. Starting Hourly Wage $16-18/hr Our ideal candidate must possess the following attributes: Must be extremely friendly, outgoing, and exhibit strong communication skills. Be dependable , flexible, and enjoy working in a team environment. Strive for client service that well exceeds expectations. Responsibilities may include: Answering a multi-line phone Scheduling appointments and surgical procedures Greeting clients and patients in person and over the phone Checking patients in/out for appointments Invoicing clients and collecting payments Maintaining and filing patient records Filling prescriptions About us: Mountainwood Hospital is a 4 doctor, general practice in Windsor, with a strong emphasis on preventive medicine and client service. We have an enthusiastic and friendly team of individuals who are genuinely interested in outstanding service and quality care for our clients and their pets. Our hours of operation: Monday, Tuesday, Thursday, and Friday 9:00 AM – 6:00 PM, Wednesday 9:00AM – 7:00PM, and Saturday 9:00 AM-1:00 PM Full-Time Benefits include: Paid Vacation Paid holidays (6 Main) Employee discounts, including free labwork through IDEXX Employee paid group health insurance options including both vision and dental. This position is also eligible for a periodic bonus Accepting applications through 11/30/26 National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care. Purpose : Give pets and the people who love them more quality years together Mission : Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life. Values : Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next One NVA: Bringing General Practice & Ethos Together NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life. At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

• We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at View email address on click.appcast.io. Thank you for exploring opportunities at NVA! NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. #J-18808-Ljbffr Mountainwood-Pet-Hospital