General Manager

Trueline is seeking a General Manager to lead its operations in Kent, WA. This is an opportunity for an experienced construction business leader to take ownership of day-to-day performance, develop a strong team, and drive profitable growth. The ideal candidate combines operational expertise, financial discipline, and strong customer relationships with the ability to make meaningful business decisions.

What You'll Do as the General Manager:

• Lead daily business operations, ensuring teams, resources, and processes are aligned with company goals.
• Take responsibility for financial performance, including revenue, profitability, operating expenses, and overall business results.
• Develop and execute strategies to improve operational efficiency, customer satisfaction, and sustainable growth.
• Manage budgets, financial forecasts, pricing strategies, and profit margins.
• Partner with financial leadership to review P&L performance, operating metrics, and opportunities for improvement.
• Lead, coach, and develop employees while building a culture of accountability, collaboration, and continuous improvement.
• Oversee staffing decisions, hiring priorities, resource allocation, and organizational development.
• Maintain strong relationships with commercial general contractors, existing customers, and key business partners.
• Identify opportunities to expand customer relationships and pursue profitable new business.
• Work closely with sales, estimating, project management, and operations teams to ensure successful execution.
• Evaluate pricing, labor costs, overhead, and operational performance to protect profitability.
• Establish clear goals, performance expectations, and measurable business objectives.
• Resolve operational challenges, improve internal processes, and strengthen communication across departments.
• Collaborate with executive leadership on business planning, growth initiatives, and long-term strategy.
• Represent the business professionally with customers, employees, and industry partners.

Must-Haves as the General Manager:

• Significant leadership experience within commercial construction, specialty subcontracting, or a closely related construction business.
• Proven success overseeing business operations beyond individual project management responsibilities.
• Strong financial understanding, including budgeting, forecasting, revenue, gross margin, and profitability.
• Experience managing teams, developing employees, and holding people accountable for results.
• Demonstrated ability to make operational decisions involving staffing, resources, customer needs, and business performance.
• Experience building and maintaining relationships with commercial construction customers.
• Understanding of how construction projects, estimating, operations, and customer relationships contribute to business profitability.
• Ability to evaluate financial performance and identify opportunities to improve efficiency and margins.
• Strong communication, negotiation, leadership, and problem-solving skills.
• A collaborative, hands-on leadership style with the confidence to make decisions and take ownership of results.
• Ability to balance business growth with operational discipline and customer satisfaction.
• Willingness and ability to work primarily onsite in Kent, WA.

Nice-to-Haves as the General Manager:

• Direct P&L ownership for a construction company, branch, division, or business unit.
• Experience leading a specialty subcontracting business or commercial construction operation.
• Existing relationships with commercial general contractors throughout Seattle and the Pacific Northwest.
• Background in architectural doors, frames, hardware, Division 8, or Division 10 construction products.
• Experience in commercial glazing, architectural aluminum, millwork, finish carpentry, or related specialty trades.
• Proven success growing revenue while maintaining or improving gross margins and EBITDA.
• Experience developing pricing strategies, managing overhead, and improving operational KPIs.
• Background leading business development initiatives or expanding established contractor accounts.
• Experience building leadership teams, improving organizational structures, or implementing operational improvements.Ability to work effectively with both field personnel and executive leadership.
• Experience managing a branch, division, or regional construction operation with significant financial responsibility.

This Role Offers:

• Competitive base salary targeting $160,000-$180,000 annually.
• Potential performance-based incentive compensation, with the structure and eligibility to be determined.
• Medical, dental, and vision insurance.
• 401(k) retirement plan with a 4% employer match.
• A senior leadership position with meaningful responsibility for business operations, financial performance, and growth.
• Direct interaction with executive leadership and the opportunity to influence important business decisions.
• The ability to shape operational processes, organizational structure, and long-term business strategy.
• An established commercial construction customer base and opportunities to expand relationships throughout the Pacific Northwest.
• A collaborative environment that values practical leadership, accountability, and strong customer service.
• The opportunity to make a measurable impact on revenue growth, profitability, employee development, and overall company performance.
• A long-term career opportunity with a business seeking a leader who can take ownership and help guide its next stage of growth.

Trueline and its clients are unabashed equal-opportunity employers committed to a diverse workforce. We welcome smart and ambitious applicants and recruit, refer, hire, place, and promote without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by federal or state law.