Hostess

Host or Hostess

Position Summary: The Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas.

Job Tasks (Duties):

• Greet members and guests.
• Escort members and guests to dining or bar area.
• Take reservations, manage reservations.
• Manage wait list as applicable.
• Communicate wait times to guests
• Manage seating charts.
• Seat guests.
• Ensure area is clean.
• Handle to-go orders.
• Advise supervisor of any member or guest complaints as soon as they occur.
• Consistently follows all safety and/or food safety-related requirements.
• Complete other appropriate assignments made by manager on duty.
• Perform other appropriate tasks assigned by the manager on duty and/or AGM.
• Perform other tasks and duties that may arise.

Knowledge, Skill, Ability Requirements:

• High School diploma or GED required.
• Previous restaurant or club experience preferred.
• Solid organizational and people skills to make sure our members and guests have a positive dining experience from the moment they arrive till their departure.
• Able to be pleasant and welcoming at all times.
• Excellent communication skills.

Physical Demands and Work Environment:

• Ability to bend, stretch, twist or reach, walk, stand, stoop, climb stairs, balance and/or crouch. Continuous repetitive motions.
• Physical exertion over long periods of time
• May work in hot and humid environment.
• Push, pull and lift 50 pounds.
• Able to work in a busy, noisy environment.
• Able to tolerate exposure to cleaning agents.
• Able to meet and perform the physical requirements and to work effectively in an environment, which is typical of this position.
• Frequent lifting, bending, climbing, stooping.
• Continuous standing and walking, must be able to be on one's feet for extended periods of time.

Rocky River, OH Onsite Part Time Minimum amount $14.00 per hour