Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY:
We are seeking a full-time, on-site Insurance Account Representative to join our State Farm agency in Mountain View, CA. State Farm experience or prior insurance sales/service experience is strongly preferred. Our agency is growth-minded and family-oriented, and we truly view our team as an extension of family.

We focus on building long-term customer relationships through meaningful conversations, excellent service, and a proactive approach to meeting insurance and financial service needs. We offer our team a Simple IRA, health benefits, and a strong emphasis on work-life balance. We are looking for someone who is motivated, dependable, and excited to grow in a professional office that values accountability, teamwork, and customer care.

Qualifications & Responsibilities

• Strong account management and customer service skills
• Excellent verbal and written communication skills
• Sales-minded with the ability to build relationships and identify customer needs
• Quick learner with the ability to adapt in a fast-paced environment
• Provide outstanding customer service with a positive, professional, and upbeat attitude
• Strong organizational skills and the ability to manage time effectively
• Ability to work independently while also contributing to a team environment
• Proactive problem-solving skills with a strong sense of ownership
• Prior insurance industry experience is a strong plus
• Chinese or Spanish speaking is a plus

Benefits

• Competitive hourly pay
• Monthly commission and bonus opportunities
• Paid time off and sick leave
• Health benefits
• Simple IRA with employer matching contributions
• Flexible schedule
• Opportunities for growth and advancement

Job Types: Full-time, Part-time

Pay: $30.00 - $40.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Simple IRA with employer matching contributions

Language:

• Spanish (Preferred)
• Chinese (Preferred)

License/Certification:

• Insurance Producer License (Preferred)

Work Location: In person