General Manager

Store ManagerRole and Responsibilities:Lead, coach, and inspire store teams to achieve sales, service, and performance goalsManage all facets of multi-unit retail operations, including P&L accountability, expense control, staffing, merchandising, and shrink managementDevelop and execute strategies to increase store revenue and profit margins, including promotional planning, upselling techniques, pricing strategies, and product mix optimizationAnalyze key performance indicators to identify opportunities for operational improvement and financial growthMaintain high standards for visual merchandising, inventory accuracy, and product assortmentBuild a customer-first culture through personalized service, local engagement, and ongoing team trainingForge strong supplier partnerships to optimize the cost of goods, negotiate favorable terms, and drive product innovationSpearhead rebranding and repositioning efforts across multiple store locations to align with evolving market demandsOversee recruitment, onboarding, scheduling, and performance management of all store personnelChampion a culture of continuous learning and professional developmentQualifications:10+ years of progressive experience in liquor or retail sales, preferably in a high-volume, multi-unit, or big box environmentProven success as a General Manager or Assistant GM with demonstrated impact on sales and profit growthDeep understanding of P&L management, gross profit optimization, and cost control strategiesTrack record of implementing revenue-driving initiatives that enhance customer experience and increase basket sizeSkilled in performance coaching, team leadership, and employee engagementCreative eye for merchandising and in-store visual presentationExceptional communication and relationship-building skillsHospitality, Business, or Retail Management degree preferredIndustry certifications such as WSET, Sommelier, or equivalent are a plusFlexibility to work evenings, weekends, and peak retail hours as neededCapano Management is an Equal Opportunity Employer that values and encourages diversity. We solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All employment is decided on the basis of qualifications, merit, and business need.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.