Retention Coordinator
Mississippi Gulf Coast Community College
This is a position for a Retention Coordinator at an educational institution located in Perkinston, MS. Mississippi Gulf Coast Community College is seeking a dynamic and innovative Retention Coordinator to improve the retention rates of our students who are identified by data analysis to be at‑risk of stopping out prior to completion to meet the objectives of the Strengthening Institutions Program (SIP) grant from the U. S. Department of Education. This position reports to the Associate Vice President of Enrollment Strategy & Communication. The role will involve collaborating with the Director of Predictive Analytics & Strategic Insights and the Learning Experience Designer to meet the objectives of the SIP grant. This position is grant funded. Job Duties Analyze data to develop retention interventions for at‑risk students. Research, design, and facilitate interventions to improve retention among our students who are at‑risk of stopping out to meet SIP objectives. Work closely with the Director of Predictive Analytics & Strategic Insights to develop predictive models to identify students who may be at risk of stopping out. Identify peer institutions with data‑driven model retention programs for at‑risk students in order to identify and possibly replicate best practices at MGCCC. Work closely with the Director of Predictive Analytics & Strategic Insights to rank and evaluate the effectiveness of interventions to inform future strategies and to meet SIP objectives. Become an expert on wrap‑around services and resources available at the college that could be utilized to increase retention of at‑risk students and develop interventions. Connect students with appropriate resources, such as financial aid, learning lab, counseling, disability services, etc. Collaborate with the Learning Experience Designer, faculty, staff, and community partners to develop and deliver effective interventions. Possess the ability to learn and utilize multiple communication technologies used to communicate effectively with at‑risk students. Develop and disseminate strategic and timely communications to at‑risk students in an effort to increase retention. Collaborate with Learning Experience Coordinator and the Director of Predictive Analytics & Strategic Insights to achieve institutional retention goals for at‑risk students. Develop and implement outreach strategies to engage students and build relationships. Organize workshops and events to promote student success and retention. Practice excellent customer service in interactions with internal and external stakeholders. Work within strict deadlines and manage multiple projects. Assume responsibility for special assignments initiated by administration. Adhere to all policies, procedures, and laws governing employees of the institution. Perform other duties as assigned by the Associate Vice President of Enrollment Strategy & Communication. Mandatory Qualifications (M1) Bachelor's degree from a regionally accredited institution. (M2) Three years of experience working with college students, particularly in a student affairs or academic advising capacity. (M3) Strong analytical skills and the ability to interpret and analyze data. (M4) Excellent communication, interpersonal, and collaboration skills. (M5) Ability to work independently and as part of a team. (M6) Proficiency in student information systems and data analysis tools. (M7) Knowledge of student development theory and best practices in student retention. Desirable Qualifications (D1) Master's degree in Higher Education Administration, Student Affairs Administration, Education, Adult Education, or a related field, or a Bachelor's degree with at least 3 years of successful work experience in student services or a related field from a regionally accredited institution. (D2) Experience working in a community college setting. (D3) Experience with early alert systems and predictive analytics. (D4) Knowledge of federal and state regulations related to student financial aid and academic progress. (D5) Bilingual or multilingual skills. EEO Statement Mississippi Gulf Coast Community College is an Equal Opportunity Employer and welcomes students and employees without regard to race, color, religion, national origin, sex, pregnancy, age, or qualified disability in its programs and activities. For further information, contact the Compliance Officer P.O. Box 609, Perkinston, Mississippi, 39573, telephone number View phone number on click.appcast.io, email address View email address on click.appcast.io. #J-18808-Ljbffr
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