Change Management Specialist

SYSTEMTEC is seeking a IT Governance and Change Analystfor a hybrid opportunity for candidates in Charlotte, NC. This position will focus on PCI-DSS standards and change management initiatives. The candidate will support enterprise IT governance and change management initiatives by strengthening technology documentation, improving compliance processes, and helping maintain audit readiness within a regulated environment. The candidate will collaborate with cross-functional technology and business teams to enhance governance practices, resolve change management issues, and drive continuous process improvements. Required Qualifications of the IT Governance and Change Analyst: Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies. Bachelor's degree in Information Technology, Computer Science, Information Systems, Risk Management, or a related field, or equivalent professional experience. 3+ years of experience in IT governance, technology risk, compliance, internal audit, or change management within a regulated industry. Experience developing, reviewing, and maintaining IT policies, standards, procedures, and governance documentation. Knowledge of regulatory compliance frameworks and technology control requirements. Familiarity with IT change management processes and IT service management best practices. Strong analytical, organizational, and problem-solving skills with exceptional attention to detail. Excellent written and verbal communication skills with the ability to collaborate across technical and business teams. Ability to manage multiple priorities while working independently in a fast-paced environment. Proficiency with Microsoft Word, Excel, and PowerPoint. Preferred Skills/Experience of the IT Governance and Change Analyst: Experience with ServiceNow or other IT service management platforms. Knowledge of CMDB concepts, configuration management, or change reconciliation processes. Experience supporting internal or external audits, including evidence collection and remediation tracking. Familiarity with regulated environments and technology compliance programs. Professional certifications such as CISA, CISSP, CRISC, ITIL, or similar credentials. Responsibilities of the IT Governance and Change Analyst: Review and maintain IT governance documentation, including policies, standards, procedures, and work instructions to support compliance initiatives. Analyze technology documentation to identify gaps, recommend improvements, and ensure audit readiness. Monitor and reconcile change management activities, investigate exceptions, and coordinate issue resolution with technology stakeholders. Partner with IT, cybersecurity, and business teams to support governance, compliance, and operational control activities. Assist with audit preparation, evidence gathering, reporting, issue tracking, and remediation efforts. Provide regular status updates and recommend process improvements that strengthen governance and change management practices. Work Location: Hybrid schedule based in Charlotte, North Carolina, with a combination of onsite and remote work. Full-Time Employment with SYSTEMTEC means a competitive salary + paid OT, PTO, holidays, health, dental, disability, and life coverage, 401K, tuition reimbursement and more Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey #J-18808-Ljbffr SYSTEMTEC