UPSCALE Host-Hostess - Rocket Mortgage Arena - Catering

Host-Hostess - Rocket Mortgage Arena - Catering

We're looking for an artist in disguise, a jack-of-all-trades, or better yet, a Host/Hostess! That someone special will be the first impression our customers have and the lasting impression of customer service they leave with. In this role all about social connection, a smile and sincere greeting goes a long way. If you're organized, empathetic, and work efficiently, this is the job for you. Not only will you help greet and seat guests at dining locations, but you'll also play a key role in providing general help to guests and solving any issues to make sure our customers leave happily. Making connections with others in an instant is truly an art form, and with your wizarding skills, you'll succeed on our team.

Compensation: The hourly rate for this position is $22.10. Benefits: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities:

• Greets guests as they arrive seat them accordingly ensuring the optimum use of tables
• Ensures any special needs or requests for diners are accommodated and arranged
• Maintains the appearance and cleanliness of the front-of-house environment
• Escalates any guest needs or concerns as necessary
• Works closely with the kitchen staff and servers optimizing communication to ensure efficient operations
• Maintains excellent guest service and positive demeanor towards guests, clients, co-workers, etc.
• Adaptable to guest needs
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation

Qualifications:

• Previous host/hostess or food service experience preferred
• Demonstrates excellent guest service skills
• Demonstrates excellent communication and interpersonal skills, both written and verbal
• Demonstrates strong organizational skills, accuracy, and attention to detail
• The ideal candidate has a flexible schedule to work evenings, weekends, and holidays
• Enjoys working in a lively environment
• Must be able to obtain food safety certification
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

About Aramark: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.