HVAC Dispatcher

Benefits:

401(k)

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Benjamin Franklin Plumbing and Minuteman Heating & AC are currently seeking a Service Dispatcher who will serve as the main point of contact and communication in the assigning and routing of HVAC Technicians & Plumbers. The ideal candidate will be able to remain calm during stressful situations, have excellent communication skills, and be extremely reliable. This is a mission critical position, and requires some nights and weekends on a rotating schedule.

The ability to multi-task is essential, and you must be willing and able to take appropriate action with little supervision. The primary role for this position is ensuring the right Tech/Plumber for the right job, managing the flow of information to & from the Technicians/Plumbers in an accurate and timely fashion, and data entry (permits, report, etc). The ideal candidate will have a minimum of 2 years home services dispatching experience, and a working knowledge of Service Titan software is preferred.

Benefit Conditions:

Waiting period may apply

Pay Frequency:

Weekly

Work Remotely

No

This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous

People-oriented -- enjoys interacting with people and working on group projects

Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction and enjoys multi-tasking

Detail-oriented -- would rather focus on the details of work than the bigger picture

High stress tolerance -- thrives in a high-pressure environment

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Paid Holidays

Schedule:

Day shift

Holidays

Monday to Friday

Night shift

Overtime

Weekend availability

Work Location: In person

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.