Account Executive, New Season Ticket Sales (Boston Legacy FC)

Account Executive, New Season Ticket Sales

Boston, MA

On-site

The Account Executive, New Season Ticket Sales, drives revenue for Boston Legacy FC by acquiring new season ticket members. Reporting to the Manager, Premium Sales & New Business, this position uses outbound prospecting, targeted email outreach, face-to-face presentations, networking, referrals, and venue tours to identify prospective members and close new season ticket business.

Responsibilities And Essential Functions

Prospect, present, and sell new season ticket memberships for Boston Legacy FC.

Meet or exceed individual new season ticket revenue and activity goals while providing a high level of customer service.

Generate new business through outbound calls, targeted emails, in-person appointments, networking events, referrals, and venue tours.

Identify and cultivate relationships with individuals and businesses that are prospective new season ticket members.

Conduct needs-based sales conversations and recommend season ticket options that align with each prospect's attendance interests and objectives.

Prepare and deliver professional sales presentations, proposals, and venue tours for prospective season ticket members.

Guide prospects through the purchasing process, including product selection, seat location, pricing, payment options, and account setup.

Maintain accurate and timely records of prospecting activity, appointments, pipeline status, customer communication, and sales results in the customer relationship management system.

Complete required daily outbound activity and scheduled appointments established by leadership.

Respond to inbound new season ticket inquiries and provide accurate information regarding available products, pricing, and purchasing processes.

Use approved ticketing programs, promotions, and sales strategies to generate new season ticket revenue.

Work home games, prospect events, and other assigned events, performing ticket sales and service duties as needed.

Collaborate with ticket operations, service, marketing, and other departments to support accurate fulfillment and a smooth transition for new members.

Perform other job-related duties as assigned.

Skills, Experience And Qualifications

Bachelor's degree preferred but not required.

Previous sales, customer service, or retail experience preferred, with a genuine desire to help people.

Experience with ticketing software and customer relationship management programs preferred.

Proficiency with Microsoft Word, Excel, and Outlook and strong attention to detail.

Excellent communication, presentation, and listening skills.

Ability to manage a high volume of prospecting activity, maintain accurate records, and follow through on commitments.

Ability to work independently, take initiative, and contribute to a collaborative, flexible, equitable, and supportive team environment.

Ability to work nights and weekends as needed.

Travel, Lifting And Physical Requirements

Availability to work outside typical office hours, including nights and weekends, as needed.

The work is primarily sedentary in nature.

Walking, standing, bending, and carrying light office items are required.

The work is typically performed in an adequately lighted and climate-controlled office environment.

May require occasional travel.

Compensation

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The base pay range for this role is:

$50,000 - $60,000 USD