Police Radio Dispatcher I

Police Radio Dispatcher I

Performs responsible communication's work receiving and transmitting messages and general information over police radio, computer, and telephone.

Examples of job functions include:

• Receives incoming calls and messages by police radio and telephone and/or computer.
• Provides requested information; transmits messages or information to mobile units.
• Dispatches additional police units on trouble calls as directed.
• Relays messages between mobile units, portable units, and other City departments.
• May operate an electronic message recorder.
• Maintains an operational log.
• May monitor other City department radio frequencies.
• Prepares necessary reports, records, and files.
• Operates a computer terminal.
• Assists in maintaining appropriate radio files.
• Maintains radio and telephone contact with other agencies and/or public safety support organizations.
• Enters, updates, and receives information, emergency, and non-emergency, using the Computer Aided Dispatch (CAD) system and mobile data terminals.
• Dispatches mobile units in accordance with Police Department policies and directives.
• Dispatches emergency personnel in accordance with department policy or as directed.
• Assists in the preparation and maintenance of records and reports.
• Performs related work as required.

Minimum qualifications include:

• Education: High school diploma or equivalent.
• Typing Speed: Ability to type a minimum of 150 keystrokes (30 words) per minute.
• Pre-employment Requirements:
• All applicants are subject to a thorough police background investigation, including but not limited to criminal history, fingerprinting, and polygraph.
• To facilitate the background investigation, applicants must submit a Personal History Statement (PHS) form. Completion of this form is MANDATORY for employment consideration.

Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. Qualified applicants are encouraged to apply immediately. All applicants must complete and submit a City of Spokane employment application online by 4:00 p.m. on the filing cut-off date.

The examination will consist of a dispatcher test, with weights assigned as follows:

• Police Radio Dispatcher Examination with skill simulations 100%

This is an online examination and will require a computer. If you do not have access to a computer, please notify Civil Service so that one may be provided. Computer reservations can also be made through your local, public library.

The test may include such subjects as:

• Keyboarding
• Decision Making
• Data Entry
• Reading Comprehension
• Map Reading

In addition to a salary, The City of Spokane provides a generous benefits package valued between $24,902 - $34,218.