Customer Service Team Lead - Hybrid, Coaching & Impact

BioSpace

GRAIL, a healthcare company focused on early cancer detection, is seeking a Supervisor, Customer Service based in the Durham, NC office with a flexible hybrid schedule. The role leads a team of customer service coordinators, ensuring timely responses and adherence to SLAs while serving as a bridge between staff and management. You will coach and develop the team, monitor performance, handle escalations, and collaborate with Sales, Operations, Technical Support, Finance, and Product to improve #J-18808-Ljbffr BioSpace

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Vacancy posted 2 days ago

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