Operations Associate - Fresh Grocery, Philadelphia, #1463

Job Description

Job Description

Gopuff is looking for Fresh Grocery Operations Associates (OAs) to keep fresh product moving from the dock to the truck. Reporting directly to a Site Leader, you'll receive and put away inbound fresh grocery, then pick, pack and load outbound orders onto delivery trucks. It's a role that takes drive, perseverance, positivity, and real care for keeping food fresh and safe.

Customers turn to Gopuff for their everyday essentials—day and night, rain or shine—and more and more of that is fresh: produce, meat, dairy, deli and frozen. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Responsibilities:

Inbound: receiving fresh grocery

• Unload and receive pallets of fresh, refrigerated product from vendors

• Verify physical counts against the purchase order/invoice and resolve discrepancies

• Inspect product on arrival for temperature, quality, damage and code dates; reject or flag product that doesn't meet standards

• Move product into cold storage quickly to protect the cold chain, and put away to the correct temperature zone and location

• Rotate stock using strict FIFO/FEFO practice to manage waste and spoilage

• Pull expired, damaged or out-of-spec product and record it accurately

Outbound: picking, packing and loading trucks

• Pick fresh grocery orders accurately and on time using handheld scanners

• Pack orders by temperature zone (ambient, chilled, frozen) using the right totes, liners, insulation and ice packs or dry ice

• Label, stage and build outbound loads by route and departure time

• Load totes onto delivery trucks safely, keeping product at temperature until departure

• Confirm load accuracy and complete outbound paperwork or system scans before trucks leave

• Handle returns and unloaded product, re-shelving or disposing of it per food safety rules

Food safety and site standards

• Follow all health, safety and sanitation guidelines for fresh and perishable food

• Log temperatures for coolers, freezers and trucks as required

• Clean and sanitize work areas, totes, carts and cold storage on a set schedule

• Keep the dock, cooler, freezer and pick areas clean, organized and safe

Physical requirements of the role

• Work in cooler and freezer environments for extended periods throughout shifts

• Stand, push, pull, squat, bend, reach and walk during shifts

• Use pallet jacks, carts, dollies and other equipment to move product safely

• Handle, scan and move product in a safe and well-organized manner

Qualifications:

• High School Diploma or GED equivalent
• Experience in grocery, warehouse, distribution or food handling (preferred, not required)
• Comfortable working in cold environments, including freezers, for long stretches
• The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts), including early-morning receiving and truck departures
• General working knowledge of handheld scanners and basic web-based software (e.g. Google G-Suite)
• Stand and walk for the duration of an assigned shift
• Lift up to 49 pounds
• Food handler certification (preferred, or willing to obtain)
• Forklift or powered pallet jack experience (a plus)
• Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays

Pay:

• Gopuff pays employees based on market pricing and pay may vary depending on  your location. Compensation for U.S. locations is based on a cost of labor index for  that geographic area. 
• Philadelphia, PA: $15.80/hr
• The salary range above reflects what we’d reasonably expect to pay candidates. A  candidate’s starting pay will be determined based on job-related skills, experience,  qualifications, work location, and market conditions. These ranges may be  modified in the future. For additional information on this role’s compensation  package, please reach out to the designated recruiter for this role.  

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.