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IT Help Desk Specialist

Access Dubuque

IT Help Desk Specialist

Cottingham & Butler/ SISCO

1 Positions

ID: View phone number on click.appcast.io

Posted On 04/07/2025

Refreshed On 08/28/2026

Job Overview

IT Help Desk Specialist

Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and working from home. This position is responsible for answering, logging, and troubleshooting all help desk calls. You will also procure, deploy, and inventory all desktop hardware and software to include ensuring proper security levels are in place. In addition, you will consult with end-users to identify their cellular device needs and make recommendations for services.

Full-Time Benefits - Most benefits start day 1

  • Medical, Dental, Vision Insurance

  • Flex Spending or HSA

  • 401(k) with company match

  • Profit-Sharing/Defined Contribution (1-year waiting period)

  • PTO/Paid Holidays

  • Company-paid ST and LT Disability

  • Maternity Leave/Parental Leave

  • Subsidized Parking

  • Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on | LinkedIn ( | Facebook (

Primary Contact

12213

Human Resources

,

View phone number on click.appcast.io

Phone

Phone

Phone

View phone number on click.appcast.io

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Health Care

Insurance

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

943

Job REQ #

View phone number on click.appcast.io

# Positions

1

Start Date

20250407

End Date

20261012

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Cottingham & Butler/ SISCO

About the Company

ABOUT THE COTTINGHAM & BUTLER COMPANIES

Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.

Vacancy posted 19 hours ago
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