Court Navigator

Court Navigator ONON CFS MH Court Navigation Syracuse, New York - Onsite Nonexempt, FT 37.5 hours Compensation: $30.77 per hour

Put the CARE in your CAREER!

At CCSI, our mission is to activate possibilities and spark change in organizations that put people first. Our vision guides us all in the right direction: a world of communities where everyone flourishes. CCSI is a trusted partner to human-centered organizations. We work with government, education, and non-profit institutions to strengthen their day-to-day operations, build successful teams, plan for the future, and increase their impact. We help organizations rise so communities can flourish. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply.

We are seeking a talented Court Navigator to join our team of nearly 500 employees. CCSI is contracted by Onondaga County to provide program management services, including specialized staffing. The Court Navigator will be located in Onondaga County and is responsible for supporting justice-involved individuals with mental health needs who are currently in the community. Court Navigators will be housed within the local county government but work in close collaboration with the local courts within Onondaga County. Court Navigators will be responsible for providing support and connections to community behavioral health resources, that support health wellness and recovery for those identified as having mental health treatment needs or a diagnosed serious mental illness. The Court Navigator should possess a strong understanding of local mental health, social services, and criminal justice systems. Additionally, insight into the CPL 730 process and additional mental hygiene laws in relation to court proceedings will be important for the Court Navigator to possess. Court Navigators are responsible for the tracking, documenting, and reporting of screenings, interventions, and outcomes throughout their involvement with individuals.

In this role, you will

• Conduct initial screenings to assist with referrals to mental health and/or substance use treatment services and to determine if a more comprehensive evaluation is needed.

• Connect individuals with appropriate mental health services, treatment programs, and community resources based on their needs and circumstances.

• Follow-up with referred individuals and community providers to ensure seamless transition and engagement in services.

• Develop a comprehensive resource guide of the local behavioral health and social services network to assist with matching individuals with appropriate resources to promote health, wellness, and recovery.

• Facilitate communication and collaboration with community behavioral health providers, criminal justice stakeholders and state agencies on mental health service-related issues.

• Coordinate with OMH Diversion Center to discuss system issues and develop innovative solutions to barriers; collect and submit data to OMH on navigator program referrals and outcomes.

• Coordinates the development of system-wide treatment and support plans that could include: treatment services, case management, housing, care management, other identified supports, as needed.

• Communicates effectively and professionally with the client, providers, families and criminal justice personnel to assist with developing a plan.

• Recommend adjustments to treatment plans, and advocates for system movement

• Works closely with local County, City, and Justice Courts throughout Onondaga County.

• Cultivates partnerships with community providers to best support clients.

• Participates in creation of community education materials and presentations.

• Collaborates closely with AOT, Forensic Transitions, and 730 team to ensure appropriate service delivery.

• Culturally responsive to the population being served in the development, design, monitoring, evaluation and/or implementation of programs and services.

• Attend staff and other community meetings.

• Supports clients in achieving their program goals.

• Travels as necessary to fulfill responsibilities.

• Identify creative solutions to complex problems utilizing available community resources

• Provides support to other programs as needed

• Flexible schedule to meet the needs of the program

• Delegated tasks as needed by County Outreach Program Manager

• Performs other duties as assigned.

What you bring

• Bachelor’s degree in Human Services field and 4 years of work experience or equivalent education and work experience (see CCSI's equivalency chart)

• Additional professional experience with the justice system, criminal procedure law, and/or mental hygiene law are preferred.

Required for this position are:

• Communicating effectively.

• Building collaborative relationships.

• Valuing diversity and fostering an inclusive environment.

• Striving for self-development and taking initiative to be resourceful.

• Problem-solving both independently and with others.

• Professional presentation and appropriate court etiquette

• Computer literate and proficient with Word, Excel.

• Working knowledge of laws and regulations specifically regarding the treatment of individuals with a serious mental illness.

• Proficiency of systems of care (i.e. OMH Housing, Chemical Dependency, Criminal Justice, Homeless, Health Care).

• Preparation and delivery of effective written correspondence, records, and reports.

• Good powers of observation, analysis, and negotiation.

• Possession of person-centered approach when interacting with clients, families.

• Ability to work collaboratively with individuals, families, law enforcement, the court system, state agencies, state forensic services, and local service providers.

• Proficiency in setting up and facilitating multi-disciplinary team discussions or meetings.

• Capability to work with minimum direction and supervision.

• Ability to plan, schedule and facilitate complex cross systems meetings.

• Recognizes and values diversity within the work environment.

• Participates as a member of the team in valuing individual differences and supporting one another’s opportunity to achieve their greatest potential.

• Culturally responsive to the population being served in the development, design, monitoring, evaluation and/or implementation of programs and services.

• Recognizes and values diversity within the work environment.

• Participates as a member of the team in valuing individual differences and supporting one another’s opportunity to achieve their greatest potential.

• Culturally responsive to the population being served in the development, design, monitoring, evaluation and/or implementation of programs and services.

• Respect the confidential nature of certain information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically-stored protected health information, personally identifiable information, and other patient/consumer/customer data will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

• Must have a valid NYS driver’s license and reliable transportation.

• Satisfactory completion of all required background screenings: criminal, and driving.

At CCSI, you’ll enjoy

• Market-competitive compensation

• An award-winning View email address on click.appcast.io ( and employee benefits program.

• An organization that is committed to racial equity and anti-racist practices.

• Continuous professional development opportunities.

• A voice ( in shaping CCSI’s ever-evolving diverse company culture.

We Are CCSI ( !

For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations’ potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal.

At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us.

CCSI does not accept inquiries from third-party recruiters or search agencies.

CCSI participates in E-Verify, a federal program that confirms the employment eligibility of all newly hired employees by comparing information provided on the Form I-9 with records from the U.S. Department of Homeland Security and the Social Security Administration.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.