Accounting Manager - Customer Electronic Payments

Payment Management Accounting Manager

As a Payment Management Accounting Manager, you'll manage and develop partners who perform accounting functions, including preparation and timely presentation of financial reports, and leveraging their accounting expertise to provide analysis. You'll serve as a subject matter expert and set goals for your department, while developing, coaching, and inspiring your team. Lead, develop, and mentor a team of accountants, analysts, and specialists responsible for card receivables, reconciliations, chargebacks, and analysis. Manage the end-to-end card receivables process, including settlement, reconciliation, and variance resolution. Review and approve reconciliations, variance exceptions, and accounting adjustments. Lead investigations into settlement discrepancies, funding delays, processing errors, and operational incidents. Partner with internal stakeholders to resolve payment-related issues.

Leads multiple functional teams by managing, prioritizing, and reviewing complex accounting processes to ensure accuracy, timeliness, and effective resource deployment. Establishes expectations and direction. Drives financial performance and accountability through oversight and consistent execution in high-impact environments, including the preparation of reports and metrics reflecting earnings, cash flow, and profitability. Drives departmental success by developing high-performing teams and aligning coaching and mentorship with strategic objectives. Promotes a culture of excellence through ongoing feedback, tailored development plans, and effective cross-functional collaboration to support broader business goals. Drives strategic execution by promoting a clear vision across stakeholders and translating objectives into actionable, customer-focused initiatives. Applies deep understanding of systems, processes, and financial impacts to drive informed decisions, ensuring solutions balance urgency, value, and risk while aligning with organizational goals. Identifies major issues and recognizes trends and their general implications for the business. Evaluates business opportunities to make strategic choices that effectively mitigate financial risks and communicates remediation plans. Actively pursues continuous improvement to enhance the efficiency and effectiveness, and overall performance of existing business processes. Uses metrics and measures to identify areas of enhancement and drive decisions and improvements. Understands materiality, speed to delivery, urgency, and risks. Comprehensive knowledge of business principles, flow of data, and relevant regulations (i.e., GAAP, Sales Tax, Payroll) and applicable regulatory standards to ensure accurate financial reporting and compliance. Provides regulatory guidance within the scope of financial supervision, ensuring alignment with internal controls, audit readiness, and evolving industry requirements. Strong management/leadership skills with demonstrated success in leading and working complex issues through the team with the ability to influence and guide. Ability to manage multiple priorities and quickly shift focus. Ability to coach, mentor, and develop others. Advanced proficiency in Microsoft Office applications, with a demonstrated ability to quickly learn and adapt to new technologies. Strong understanding of data flow across systems, with the capability to analyze system logic and translate business impact to identify problems and support solutions. Applies advanced analytical and problem-solving skills to comprehensively understand outcomes and opportunities, inform strategic decision-making, optimize departmental performance, and align operations with organizational goals. Expert verbal and written communication skills, with the ability to effectively and confidently interact with business leaders. Effectively translates accounting topics into easily understood information through impactful visualizations.

Leads supervisors and/or less experienced professionals (2 or more) who exercise latitude and independence. May lead one or more teams or departments, making decisions based on business objectives and allocated resources, ensuring adherence to budgets, schedules, work plans, and performance requirements. Establishes operational objectives and work plans, and delegates assignments. Executes and modifies company policies, implementing new standards, products, processes, and mid-term business plans for assigned unit(s). Directs team to complete objectives-oriented assignments by looking beyond existing methodologies and implementing strategic policies to resolve complex issues with significant cross-functional impact. A portion of time is normally spent performing individual tasks related to the group/function. Erroneous decisions or failure to achieve goals will result in critical delays in schedules and/or group operations which may jeopardize overall business activities. Exercises supervision in terms of costs, methods, and staffing. Responsible for hiring, firing, and performance/pay reviews.

Work Experience: 7+ years of experience in accounting/finance field 2+ years leadership experience Knowledge/Skills/Abilities: Comprehensive knowledge of GAAP and regulatory accounting practices Knowledge of PeopleSoft Financials a plus Advanced MS Office and software skills, including database management, spreadsheets, and graphics Advanced analytical and problem-solving skills; attention to detail Advanced verbal/written communication skills Advanced time-management skills Management/leadership skills Ability to confidently communicate at all levels of management/leadership and partners Ability to apply a solid understanding of customers and their needs to work processes Education: Bachelor's Degree in accounting, finance, or a related field Licenses/Certifications: Completion of H-E-B leadership programs where applicable Physical Demands & Working Conditions: Function in a fast-paced, office environment Travel by car or plane with overnight stays Work extended hours; sit for extended periods. Occasionally lift 20 lbs. or more The work environment characteristics described here are representative of those a partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 12/01/2025