Director of Patient Care Services

Join our team at Bristol Hospice and take on the pivotal role of Director of Patient Care Services (DPCS). In this position, you will be responsible for the overall direction of hospice clinical services.Why Bristol Hospice?Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn.Our CultureOur culture is cultivated using the following values:Integrity: We are honest and professional.Trust: We count on each other.Excellence: We strive to always do our best and look for ways to improve and excel.Accountability: We accept responsibility for our actions, attitudes, and mistakes.Mutual Respect: We treat others the way we want to be treated.On an Average Day You Will:(includes but not limited to)Coordinate and oversee all direct and indirect patient services provided by clinical organization personnelProvide guidance and counseling to coordinators, case managers and Clinical Supervisors to assist them in continually improving all aspects of hospice care services, provided through organization personnelAssist Clinical Supervisors in managing clinical teams and planningProvide direction to case managers and clinical teams related to patient care deliveryProvide help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicatedAssist the Executive Director in the preparation and administration of the organization’s budgetInterpret operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expensesEvaluate performance of Clinical Supervisors and/or case managersAssist Clinical Supervisors to develop skills and techniques in evaluating the performance of cliniciansHire, evaluate and terminate organization personnelConduct annual evaluations on clinicians, or more frequently, if indicatedOversee the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activitiesAssure proper maintenance of clinical records in compliance with local, state and federal lawsResponsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient servicesDevelop, implement and evaluate the orientation program for new organization personnelResponsible for orientation of new organization personnel, directly or delegatedPlan and implement in-service and continuing education programs to meet education and training needs of organization personnelAssist with the evaluation of organization performance via quality assurance and performance improvement program, productivity, quarterly and annual reviewsAssure the quality and safe delivery of hospice services provided through the organizationAssist in the development of organization goalsDevelop, recommend and administer organization policies and proceduresAssure compliance with all hospices related local, state and federal laws, including licensure and certification or organization personnel and maintain compliance to the CHAP Home Care standardsStay informed about changes in the field of nursing and hospice care; share information with appropriate organization personnelPromote hospice referrals in the health care communityIn the absence of the Executive Director, the DPCS will become the acting Executive Director and will be vested with authority to act in behalf of the Executive DirectorOther duties as assigned by the Executive DirectorRequirements:Must be a registered nurse in the state, with current licensure to practice professional nursingA bachelor’s degree in nursing from an accredited program by the National League for Nursing preferred. Equivalent leadership experience may be substituted for a degree.California specific: Must have a bachelor’s degree in nursing from an accredited program by the National League for Nursing preferred.Must have one (1) year of management experience, hospice or related health care organization preferred.Must meet state and federal requirements for the positionMust be flexible with working hoursKnowledge and Skills needed to be successful in role:Demonstrated ability to supervise and direct professional and administrative personnelAbility to market and deal tactfully with customers and the communityPossess excellent observation, verbal and written communication skillsPossess knowledge of business management, governmental regulations and CHAP standardsWe Got the Perks:Tuition ReimbursementPTO and Paid HolidaysMedical, Dental, Vision, Life Insurance, and moreHSA & 401(k) availableMileage Reimbursement for applicable positionsAdvanced training programsPassionate company culture committed to the highest standard of care in the hospice industryJoin a Team that embraces the reverence of life!EEOC StatementBristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics. #J-18808-Ljbffr