Senior Fraud Investigator

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Supervisory Responsibilities : None

Job Summary: Under general guidance and supervision, the Sr. Investigator position typically handles complex cases requiring the use of independent judgment. Following the investigation, case development and prosecution phases, the Sr. Investigator may identify weaknesses or risks and recommend solutions to senior management. He or she will additionally provide operational and technical risk assessments on various platforms with a strong emphasis on technology.

Essential functions and responsibilities:

• Conduct ad-hoc risk assessments on internal and third party applications, data flows, network diagrams, and other technical documentation to detect risks due to design, disclosure, or process
• Conduct investigations of complex cross-channel fraud events or suspicious activity and deliver findings and recommendations to management through written reports; create and retain case management records for all investigations, suspicious activity, incidents and events
• Work directly with law enforcement, leadership, Human Resources and Compliance to identify and investigate unauthorized or fraudulent activities, both internal and external to the company
• Conduct interviews of suspects and witnesses to successfully resolve cases
• Create summary communications resulting from incidents or investigations to internal leadership and external clients
• Conduct root cause analyses and recommend steps to remediate risks based upon findings from investigations; communicate those findings and recommendations to management to address identified areas of concern
• Work with appropriate internal departments or external organizations to address findings and mitigate risks documented on risk assessments

Knowledge, Skills, and Abilities:

• Assist with the preparation of materials or take independent action to satisfy law enforcement and judicial demands.
• Create reports, manage evidence and other documentation as related to incidents and investigations.
• Recognize opportunities for addressing fraud issues, risks and exposures; report findings to Management.
• Participate in special project teams supporting general business initiatives outside of the primary investigative function.
• Identify ongoing process improvements, operational gaps, and potential remediation steps; assist with process re-design and coordination of remediation efforts and remediation status reporting
• Exercise exceptional communication skills in an effort to optimize each contact with internal customers and external partners.
• Prepare and deliver training sessions to assist in loss reduction.
• Perform other duties as assigned.

Minimum Qualifications:

• Bachelor's Degree (will take experience in lieu of degree)
• 5+ years of experience in fraud/financial services
• Experience with Verafin software is preferred
• Working knowledge of current bank fraud investigative techniques and/or systems

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at View phone number on jobs.institutedata.com or send us an email at View email address on jobs.institutedata.com.

Equal Opportunity Employer/Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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