DevOps Engineer

DevOps Engineer
Location: Atlanta, GA

Competencies: Digital : DevOps - 5+ years experience

Role Description:
The Senior Engineer of Software will be supporting the GPC CICD Pipelines and Jenkins Automation on the Infrastructure team.
They will also be engaged as needed in the implementation of Automation solutions and technologies within the organization.
This role will also include automation provisioning, configuration, and management of infrastructure.
The candidate must understand DevOps concepts, reliability, SRE concepts and Security best practices.
The current deployments use Jenkins, but migrations are starting to move to GitHub Actions where possible.
Also, our team works together in building a partnership with the Cloud and other DevOps teams functioning in Azure and Google.
Follow proper change management processes and escalation procedures
Ensure customers receive prompt, accurate and courteous service
Assist in the development of documentation and SOPs for the department
Excellent customer service skills together with experience supporting corporate customers in production environments.
Participate in 24x7 on-call rotations.

Essential Skills:
5 years of working experience working in DevOps.
Requires proven record in DevOps functions and tools used to achieve highly automated Continuous Integration (CI), Deployment (CD) and Testing throughout the products lifecycle.
Experience working with CICD tools Jenkins and Ansible. Puppet, Azure and Google Cloud skills are also recommended.
Source code management with GitHub, GitLab SVN and knowledge of GitHub Actions.
Knowledge of CICD JFrog Artifacts.
Proficiency with Artifactory tools such as Jfrog Artifactory, Archiva Nexus.
Configuration Management Develop, implement, and maintain configuration management solutions using Puppet Enterprise.
Puppet Automation Automate system configurations, deployments, and updates to ensure consistency and efficiency.
Monitoring and Compliance Continuously monitor servers to ensure configurations are as required and compliant with standards.
Troubleshooting Identify and resolve issues related to configuration management and automation in Puppet Enterprise.
Infrastructure as Code (IaC) Development Design, develop, and manage infrastructure using Terraform.
Automation Automate the provisioning, scaling, and management of infrastructure across multiple cloud environments.

Collaboration
Work with cross-functional teams to gather requirements and ensure the infrastructure supports the application needs.
Strong understanding of infrastructure as code (IaC) principles and best practices.
Proficient in Terraform and associated tools. Direct experience with webhooks.
Understanding of networking.
Strong understanding of change control methodologies and experience following change processes.
Excellent verbal and written communication skills.
Excellent analytical skills and the ability to define problems, collect data, establish facts, and draw valid conclusions.
Application secret management and configuration management using tools like CyberArk.
Knowledge of application containerization using Docker.
Setting of application health checks on tools like New Relic.
Working experience with log monitoring, analytics and observability. Should have strong analysis and problem-solving ability.
Must have excellent documentation skills, software design, build and test skills.
Excellent organization skills including the ability to work effectively in a dynamic and changing environment.

Responsibilities
Follow proper change management processes and escalation procedures
Ensure customers receive prompt, accurate and courteous service
Assist in the development of documentation and SOPs for the department
Excellent customer service skills together with experience supporting corporate customers in production environments.
Participate in 24x7 on-call rotations.