Customer Experience Lead & Front‑Line Coach
Socket.dev
Victoria’s Secret & Co. is seeking a Customer Experience Lead based in Beachwood, OH. This role drives top-line sales by guiding associates, coaching in the moment, and maintaining store standards, while ensuring product availability and strong customer interactions. The Lead acts as a front-line supervisor, coordinating shifts, directing tasks, and delivering exceptional service. Flexibility to work nights and weekends is required; lifting up to 40 pounds is anticipated. #J-18808-Ljbffr Socket.dev
- ...Burlington Stores, Inc. in Cleveland is seeking a Full-Time Customer Experience Lead to drive front-end operations, coach associates, and ensure a fast, friendly checkout experience for customers. This hands-on leadership role partners with store leadership to maintain...SuggestedFull time
$15.5 per hour
...you’ll join a world-leading specialty retail... ...achieve, placing customers at the center of everything... ...products and experiences that bring them... ...drive and grow top-line sales. Based on... ...sales floor, and coaching associates in the... ...expected to act as a front-line supervisor responsible...SuggestedLocal areaImmediate startFlexible hoursNight shiftWeekend work- Fidelity Cleveland is hiring a Front Office Supervisor to lead daily front desk operations and guest services... ...ideal candidate will have 1+ year experience in hotel front desk or luxury hotel... ...communication skills, and a customer-focused mindset. #J-18808-Ljbffr Cleveland...Suggested
- Concord Hospitality Enterprises is seeking a Front Desk Clerk or Guest Services Clerk to welcome guests and deliver exceptional service... ...with teams to ensure a smooth, memorable stay. Prior hotel experience is a plus. #J-18808-Ljbffr Concord Hospitality EnterprisesSuggested
- American Cancer Society, Inc. is seeking a Guest Relations Manager in Cleveland, Ohio to lead front desk operations and ensure a welcoming experience for patients and caregivers. This role manages referrals and supervises a team to optimize guest satisfaction. The ideal...Suggested
$20.2 - $28.83 per hour
...join our team. The Front Desk Supervisor,... ...perform their duties. Leads front office... ...resources, patient experience, and direct supervision... .... Leads the VIP customer experience from... ...regular facilitated coaching and leadership rounding... ...and duties in line with business...Hourly payFull timeWork experience placementWork at officeLocal areaImmediate startShift work$65k - $100k
...Position Summary... What you'll do... Leads and develops teams effectively by... ...effectively Models and demonstrates exceptional customer service standards to store associates by... ...to ensure a high quality customer experience Drives the financial performance and sales...Hourly payFull timeTemporary workPart timeWork experience placementSeasonal workLocal areaNight shift- ...Management Inc is seeking a Customer Relationship Manager III to provide... ...of GRC info on the OCIO front door page. Maintain broad knowledge... ...with OCIO leadership, service lines, and partners to develop solutions, enhance customer experience, and maintain records for...Contract workWork at officeRemote work
$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor... ...to $35 per hour depending on location, experience, and hotel size, with higher wages often...Hourly payFull timeShift workNight shiftAfternoon shift- Burlington Stores, Inc. is seeking a Full-Time Customer Experience Lead in Wickliffe, OH to deliver a positive shopping experience, lead front-end operations, and support store leadership during shifts. You will coach and direct associates, manage checkout flow, resolve...Full timeShift work
$17.69 - $19 per hour
...Area Customer Service Coordinator Join our team as an Area Customer Service Coordinator,... ...services Hospitality support Reception/front desk coverage Shipping and receiving Courier... ...at least 12 months of relevant work experience Flexibility and adaptability to meet the...Full timeWork experience placementWork at officeWorldwideRelocationRelocation packageFlexible hoursShift work- ...seeks a Store Manager to supervise customer service associates and the front end, driving store operations... ...company deliverables. You will lead recruitment, coaching, and performance management, ensuring a high-quality customer experience and adherence to store standards...
- Ollie’s Bargain Outlet in Cleveland is seeking a Retail Front End Team Leader to supervise the front-end operations and lead a team dedicated to delivering a positive customer experience. The role entails managing payroll, scheduling, and performance, while driving pricing...
- PrimeFlight Aviation Services, Inc. is seeking a Customer Service Manager to oversee all passenger... ...from arrival to departure. You will lead a dedicated team, train staff in service... ...operations and an exceptional traveler experience. You will analyze feedback and...
- Our Front Desk Coordinator will greet and assist a diverse group of internal and external... ...duties as requested EDUCATION & EXPERIENCE Excellent interpersonal, verbal, written... ...college or technical school; 1-2 years of customer service experience in a high-end service...Work at office
- ...appointments, and managing patient flow in a supportive environment. The ideal candidate will have excellent customer service skills and experience in a front desk role. We offer a comprehensive benefits package that includes medical, dental, and vision insurance, tuition...
- Pella Windows and Doors by Gunton Corporation is seeking a customer service-focused professional to serve as the main liaison for customers... .... The ideal candidate will have prior customer service experience, strong communication abilities, and a college degree. #J-188...
- ...Front End Lead The Front End Lead role will be vital in building loyalty, improving guest throughput... ...of one or more auxiliary front end lines of business (gift cards, candy, etc).... ...while being conscious of cost. Train and coach front end team members on efficiencies,...Traineeship
$80k - $87k
...Mobile Service Coach MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility... ...operations and captivate their customers. Job Description MSX... ...to deliver exceptional customer experiences. Document visit outcomes and...Work at officeRemote workWork from homeHome officeNight shift- ...Business Consultant & Performance Coach Are you a high-energy... ...operational efficiency, and customer satisfaction. Promote adoption... ...3 years of customer-facing experience within the automotive... ...sales training ~ Experience leading business improvement initiatives...
- A leading fast-food chain is seeking a General Manager in Maple Heights, Ohio. The role involves managing store operations, ensuring exceptional customer service, and training a team of employees. Candidates must have strong leadership skills and be able to handle cash...
- ...Patient Service/Front Desk Coordinator Beachwood, OH Job... ...providing personalized patient experiences through the coordination and... ...multitasker by managing multiple phone lines, greeting patients and walk... ...a front desk, reception, or customer facing role supporting...Part timeWork at officeFlexible hoursWeekend workAfternoon shift
$44k - $48k
...comprised of diverse backgrounds and experience, to better serve our communities.... ...fulfilled. The Guest Relations Manager leads guest relations and front desk operations, ensuring a seamless... ...Strong interpersonal and customer service skills Ability to work in...Monday to FridayWeekend work- ...Overview The Connected Customer Supervisor is a Floor & Decor supervisor... ...with an exceptional shopping experience. Responsibilities Direct all... ...Specialists related to the front end and inventory accuracy in... ..., credit and close-out) Lead inventory management and accuracy...Work at officeLocal areaMonday to FridayFlexible hours
- Lead Teller at PNC Financial Services Group, Inc. in Solon, OH, is responsible for coaching tellers, delivering a high-quality customer experience, and identifying opportunities to grow banking relationships. This in-office role emphasizes staff development, policy adherence...Work at office
- ...Life Engagement Coach (LEC)A career with a purpose starts here!This is an exciting time... ...), you will provide an enriching life experience by coordinating and executing life engagement... ...hospitality and delivers excellent customer service to residents, families, visitors...Full timeTemporary workPart timeReliefFlexible hoursAfternoon shift
- ...Life Engagement Coach (LEC) A career with a purpose starts here! This is an exciting... ...), you will provide an enriching life experience by coordinating and executing life... ...Champions hospitality and delivers excellent customer service to residents, families, visitors...Full timeTemporary workPart timeReliefFlexible hoursAfternoon shift
- ...9 Springhill Suites Solon is seeking a Front Office Supervisor to join their team! The... ...to provide a best-in-class hospitality experience and operational excellence. What You Bring... ...role, requirements are as follows: Customer Service experience, in a hotel setting preferred...Weekly payTemporary workLocal areaWorldwideFlexible hoursWeekend workAfternoon shift
- ...beginning to end. Essential Functions: To Provide Guest Experience Through: Make the guest feel welcome with your greeting... ...as assigned Requirements: Position Qualifications: Customer service experience, preferably in retail Ability to multi...Full time
- ...FIDELITY HOTEL is hiring for a FRONT OFFICE SUPERVISOR Fidelity... ...each with tailored amenities, custom-designed furniture, and thoughtfully... ...to create a seamless guest experience Dispatch guest requests to... ...Duty program Ensure open lines of communication with all departments...Full timeLocal areaAll shifts
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Lead & Front‑Line Coach. Be the first to apply!
- customer retention Beachwood, OH
- customer satisfaction Beachwood, OH
- work from home customer Beachwood, OH
- customer Beachwood, OH
- customer marketing Beachwood, OH
- customer experience agent Beachwood, OH
- customer experience associate Beachwood, OH
- customer experience analyst Beachwood, OH
- customer experience trainer Beachwood, OH
- airport customer experience specialist Beachwood, OH


