Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Experience Lead & Front‑Line Coach

Socket.dev

Victoria’s Secret & Co. is seeking a Customer Experience Lead based in Beachwood, OH. This role drives top-line sales by guiding associates, coaching in the moment, and maintaining store standards, while ensuring product availability and strong customer interactions. The Lead acts as a front-line supervisor, coordinating shifts, directing tasks, and delivering exceptional service. Flexibility to work nights and weekends is required; lifting up to 40 pounds is anticipated. #J-18808-Ljbffr Socket.dev

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Experience Lead & Front‑Line Coach in Beachwood, OH vacancy
  •  ...Burlington Stores, Inc. in Cleveland is seeking a Full-Time Customer Experience Lead to drive front-end operations, coach associates, and ensure a fast, friendly checkout experience for customers. This hands-on leadership role partners with store leadership to maintain... 
    Suggested
    Full time

    Burlington Stores

    Cleveland, OH
    18 hours ago
  • $15.5 per hour

     ...you’ll join a world-leading specialty retail...  ...achieve, placing customers at the center of everything...  ...products and experiences that bring them...  ...drive and grow top-line sales. Based on...  ...sales floor, and coaching associates in the...  ...expected to act as a front-line supervisor responsible... 
    Suggested
    Local area
    Immediate start
    Flexible hours
    Night shift
    Weekend work

    Socket.dev

    Beachwood, OH
    2 days ago
  • Fidelity Cleveland is hiring a Front Office Supervisor to lead daily front desk operations and guest services...  ...ideal candidate will have 1+ year experience in hotel front desk or luxury hotel...  ...communication skills, and a customer-focused mindset. #J-18808-Ljbffr Cleveland... 
    Suggested

    Cleveland's Fidelity Hotel

    Cleveland, OH
    1 day ago
  • Concord Hospitality Enterprises is seeking a Front Desk Clerk or Guest Services Clerk to welcome guests and deliver exceptional service...  ...with teams to ensure a smooth, memorable stay. Prior hotel experience is a plus. #J-18808-Ljbffr Concord Hospitality Enterprises
    Suggested

    Concord Hospitality Enterprises

    Cleveland, OH
    4 days ago
  • American Cancer Society, Inc. is seeking a Guest Relations Manager in Cleveland, Ohio to lead front desk operations and ensure a welcoming experience for patients and caregivers. This role manages referrals and supervises a team to optimize guest satisfaction. The ideal... 
    Suggested

    American Cancer Society, Inc.

    Cleveland, OH
    1 day ago
  • $20.2 - $28.83 per hour

     ...join our team. The Front Desk Supervisor,...  ...perform their duties. Leads front office...  ...resources, patient experience, and direct supervision...  .... Leads the VIP customer experience from...  ...regular facilitated coaching and leadership rounding...  ...and duties in line with business... 
    Hourly pay
    Full time
    Work experience placement
    Work at office
    Local area
    Immediate start
    Shift work

    ChenMed

    Cleveland, OH
    2 days ago
  • $65k - $100k

     ...Position Summary... What you'll do... Leads and develops teams effectively by...  ...effectively Models and demonstrates exceptional customer service standards to store associates by...  ...to ensure a high quality customer experience Drives the financial performance and sales... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Work experience placement
    Seasonal work
    Local area
    Night shift

    Walmart

    South Euclid, OH
    3 days ago
  •  ...Management Inc is seeking a Customer Relationship Manager III to provide...  ...of GRC info on the OCIO front door page. Maintain broad knowledge...  ...with OCIO leadership, service lines, and partners to develop solutions, enhance customer experience, and maintain records for... 
    Contract work
    Work at office
    Remote work

    Banner Quality Management Inc

    Cleveland, OH
    7 days ago
  • $16 - $35 per hour

     ...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor...  ...to $35 per hour depending on location, experience, and hotel size, with higher wages often... 
    Hourly pay
    Full time
    Shift work
    Night shift
    Afternoon shift

    Hilton

    Cleveland Heights, OH
    1 day ago
  • Burlington Stores, Inc. is seeking a Full-Time Customer Experience Lead in Wickliffe, OH to deliver a positive shopping experience, lead front-end operations, and support store leadership during shifts. You will coach and direct associates, manage checkout flow, resolve... 
    Full time
    Shift work

    Burlington Stores, Inc.

    Wickliffe, OH
    1 day ago
  • $17.69 - $19 per hour

     ...Area Customer Service Coordinator Join our team as an Area Customer Service Coordinator,...  ...services Hospitality support Reception/front desk coverage Shipping and receiving Courier...  ...at least 12 months of relevant work experience Flexibility and adaptability to meet the... 
    Full time
    Work experience placement
    Work at office
    Worldwide
    Relocation
    Relocation package
    Flexible hours
    Shift work

    Ricoh USA, Inc.

    Cleveland, OH
    18 hours ago
  •  ...seeks a Store Manager to supervise customer service associates and the front end, driving store operations...  ...company deliverables. You will lead recruitment, coaching, and performance management, ensuring a high-quality customer experience and adherence to store standards... 

    Walgreens

    Solon, OH
    1 day ago
  • Ollie’s Bargain Outlet in Cleveland is seeking a Retail Front End Team Leader to supervise the front-end operations and lead a team dedicated to delivering a positive customer experience. The role entails managing payroll, scheduling, and performance, while driving pricing... 

    Ollie's Bargain Outlet

    Cleveland, OH
    3 days ago
  • PrimeFlight Aviation Services, Inc. is seeking a Customer Service Manager to oversee all passenger...  ...from arrival to departure. You will lead a dedicated team, train staff in service...  ...operations and an exceptional traveler experience. You will analyze feedback and... 

    Primeflight-Aviation-5

    Cleveland, OH
    4 days ago
  • Our Front Desk Coordinator will greet and assist a diverse group of internal and external...  ...duties as requested EDUCATION & EXPERIENCE Excellent interpersonal, verbal, written...  ...college or technical school; 1-2 years of customer service experience in a high-end service... 
    Work at office

    Flexjet

    Cleveland, OH
    3 days ago
  •  ...appointments, and managing patient flow in a supportive environment. The ideal candidate will have excellent customer service skills and experience in a front desk role. We offer a comprehensive benefits package that includes medical, dental, and vision insurance, tuition... 

    Community Medical Services

    Cleveland, OH
    1 day ago
  • Pella Windows and Doors by Gunton Corporation is seeking a customer service-focused professional to serve as the main liaison for customers...  .... The ideal candidate will have prior customer service experience, strong communication abilities, and a college degree. #J-188... 

    Pella Windows and Doors by Gunton Corporation

    Bedford, OH
    1 day ago
  •  ...Front End Lead The Front End Lead role will be vital in building loyalty, improving guest throughput...  ...of one or more auxiliary front end lines of business (gift cards, candy, etc)....  ...while being conscious of cost. Train and coach front end team members on efficiencies,... 
    Traineeship

    Giant Eagle

    Twinsburg, OH
    3 days ago
  • $80k - $87k

     ...Mobile Service Coach MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility...  ...operations and captivate their customers. Job Description MSX...  ...to deliver exceptional customer experiences. Document visit outcomes and... 
    Work at office
    Remote work
    Work from home
    Home office
    Night shift

    MSX International

    Cleveland, OH
    3 days ago
  •  ...Business Consultant & Performance Coach Are you a high-energy...  ...operational efficiency, and customer satisfaction. Promote adoption...  ...3 years of customer-facing experience within the automotive...  ...sales training ~ Experience leading business improvement initiatives... 

    HRU Technical Resources

    Cleveland, OH
    2 days ago
  • A leading fast-food chain is seeking a General Manager in Maple Heights, Ohio. The role involves managing store operations, ensuring exceptional customer service, and training a team of employees. Candidates must have strong leadership skills and be able to handle cash... 

    Domino's

    Maple Heights, OH
    1 day ago
  •  ...Patient Service/Front Desk Coordinator Beachwood, OH Job...  ...providing personalized patient experiences through the coordination and...  ...multitasker by managing multiple phone lines, greeting patients and walk...  ...a front desk, reception, or customer facing role supporting... 
    Part time
    Work at office
    Flexible hours
    Weekend work
    Afternoon shift

    MyEyeDr.

    Beachwood, OH
    1 day ago
  • $44k - $48k

     ...comprised of diverse backgrounds and experience, to better serve our communities....  ...fulfilled. The Guest Relations Manager leads guest relations and front desk operations, ensuring a seamless...  ...Strong interpersonal and customer service skills Ability to work in... 
    Monday to Friday
    Weekend work

    American Cancer Society

    Cleveland, OH
    1 day ago
  •  ...Overview The Connected Customer Supervisor is a Floor & Decor supervisor...  ...with an exceptional shopping experience. Responsibilities Direct all...  ...Specialists related to the front end and inventory accuracy in...  ..., credit and close-out) Lead inventory management and accuracy... 
    Work at office
    Local area
    Monday to Friday
    Flexible hours

    Floor & Decor

    Warrensville Heights, OH
    2 days ago
  • Lead Teller at PNC Financial Services Group, Inc. in Solon, OH, is responsible for coaching tellers, delivering a high-quality customer experience, and identifying opportunities to grow banking relationships. This in-office role emphasizes staff development, policy adherence... 
    Work at office

    PNC Financial Services Group, Inc.

    Solon, OH
    1 day ago
  •  ...Life Engagement Coach (LEC)A career with a purpose starts here!This is an exciting time...  ...), you will provide an enriching life experience by coordinating and executing life engagement...  ...hospitality and delivers excellent customer service to residents, families, visitors... 
    Full time
    Temporary work
    Part time
    Relief
    Flexible hours
    Afternoon shift

    New Perspective Senior Living

    Beachwood, OH
    4 days ago
  •  ...Life Engagement Coach (LEC) A career with a purpose starts here! This is an exciting...  ...), you will provide an enriching life experience by coordinating and executing life...  ...Champions hospitality and delivers excellent customer service to residents, families, visitors... 
    Full time
    Temporary work
    Part time
    Relief
    Flexible hours
    Afternoon shift

    New Perspective Senior Living

    Beachwood, OH
    4 days ago
  •  ...9 Springhill Suites Solon is seeking a Front Office Supervisor to join their team! The...  ...to provide a best-in-class hospitality experience and operational excellence. What You Bring...  ...role, requirements are as follows: Customer Service experience, in a hotel setting preferred... 
    Weekly pay
    Temporary work
    Local area
    Worldwide
    Flexible hours
    Weekend work
    Afternoon shift

    Buffalo Lodging

    Cleveland, OH
    1 day ago
  •  ...beginning to end. Essential Functions: To Provide Guest Experience Through: Make the guest feel welcome with your greeting...  ...as assigned Requirements: Position Qualifications: Customer service experience, preferably in retail Ability to multi... 
    Full time

    Ladies & Gentlemen Salon and Spa

    Cleveland, OH
    more than 2 months ago
  •  ...FIDELITY HOTEL is hiring for a FRONT OFFICE SUPERVISOR Fidelity...  ...each with tailored amenities, custom-designed furniture, and thoughtfully...  ...to create a seamless guest experience Dispatch guest requests to...  ...Duty program Ensure open lines of communication with all departments... 
    Full time
    Local area
    All shifts

    6H Management LLC

    Cleveland, OH
    10 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Experience Lead & Front‑Line Coach. Be the first to apply!