Dental Equipment Technician (Atlanta, GA)

Dental Equipment Technician

Job Details

Responsibilities:

• Provides responsible repair and installation services to our customers in a courteous and professional manner.
• Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services
• Maintains and manages proper levels of inventory
• Attends all required training, which includes but is not limited to Hiossen training and specific manufacturer technical training
• Complies with all OSHA regulations as outlined in the OSHA manual and training
• Maintains and utilizes personal protective equipment when needed
• Communicates in a timely manner to all Team Members and dispatchers, keeping all informed of progress of assignments
• Completes all work orders in a timely manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing
• Submits all job related paperwork within the required time frames. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork.
• Complies with all terms of the Fleet Management Policy including maintenance and accident management policies
• Participants in special projects and performs other duties as required
• Required to travel within the US at least once a month to provide services such as Equipment installation/repair service.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis
• Performing all work related tasks in a manner that is in compliance with all Company policies and procedures including World Wide Business Standards
• Adhering to company policies, procedures, and directives regarding standards of workplace behavior
• Completing job duties and assignments

Compensation & Requirements:

• Annual Salary: $55K-70K
• Minimum 3 years' equipment and customer service background
• Strong customer interpersonal skills.
• High School Diploma, Associates Degree or Technical School Certification is desirable.
• Must be able to comply with company uniform and dress policy and must be able complete all work related tasks utilizing company provided laptop as required.
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• Working knowledge of hydraulics, mechanical and electrical systems. Basic computer skills.
• You must be able to lift up to 100 pounds.

Benefits:

• $230 Biweekly Car Allowance & Gas Card OR Company Mileage Reimbursement Policy
• $40 Biweekly Cellular Allowance OR a company-provided cellphone
• Medical and Dental insurance
• Vision, 100% Company sponsored
• Basic Life Insurance and AD&D, 100% Company sponsored
• Short Term and Long Term Disability Insurance, 100% Company sponsored
• 401(k) plan with a company match up to 5%
• PTO (15 days for first year-[6 days paid vacation,9 sick days]);(20 days for second year)
• Birthday PTO
• 11 Paid Holidays per year

About Company:

Hiossen, established by its parent company Osstem in 2006 in Pennsylvania, USA, saw its evolution into Hiossen Implant by 2007 in NJ. Through innovative technology and a steadfast commitment to superior implant products, Hiossen has emerged as one of the leading global manufacturers of dental implants and equipment. Hiossen, Inc. and our global affiliates collectively have approximately 4,500 employees worldwide, operating in more than 40 countries and a sales distribution presence in more than 70 countries.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.