Sales Associate - Part Time

Base Pay $14.00 - $16.00 / Hour Job Category Sales, Hartville Hardware - Hartville Industry Sales, Customer Service Employee Type Part Time Manage Others No You Belong Here. Sales Associate Hartville, OH | Retail Sales Part‑time 15–25 hrs/week, evenings until 7 pm, Saturday. Availability evenings and weekends required. Preferred experience in retail sales. High school diploma or GED preferred. Position Overview As a Sales Associate at Hartville Hardware, you will greet guests, share product knowledge, and help customers find the items they need for their home improvement projects. This part‑time role averages 15 to 25 hours per week and requires evening and weekend availability. What You Will Do: Customer Service & Sales Greet and assist guests with enthusiasm, professionalism, and genuine product knowledge. Engage guests in conversations to understand their project needs and preferences. Provide expert advice and personalized product recommendations. Communicate product features, benefits, and installation requirements effectively. Upsell and cross‑sell complementary products to enhance the customer’s experience. Promote products to meet or exceed department sales targets. Follow up with guests to ensure satisfaction and explore additional offerings. Address customer inquiries, concerns, returns, exchanges, and warranty-related issues professionally. Product Knowledge Develop and maintain in‑depth knowledge of assigned department inventory. Stay current on industry trends, new product releases, and home improvement innovations. Collaborate with vendors and manufacturers to stay informed about new products and developments. Merchandising & Inventory Ensure the department is well‑organized, clean, and visually appealing. Collaborate with the merchandising team to create effective product displays. Stock and arrange shelving and displays, using an 8‑foot ladder as needed. Monitor inventory levels and communicate restocking needs to the inventory control team. Conduct regular checks for damaged or defective merchandise and initiate necessary actions. Ensure all products are properly labeled, tagged, and priced. Team Collaboration Work closely with team members, department managers, and customer service staff to meet store goals. Participate in team meetings, product training sessions, and sales strategy discussions. Use point‑of‑sale systems and store technology accurately to process transactions. What We Are Looking For Previous experience in retail sales, preferably in home improvement, fixtures, or outdoor living. Strong product knowledge and genuine enthusiasm for home improvement products. Excellent communication and interpersonal skills. Passion for home improvement with an eye for design and practical application. Ability to work effectively in a fast‑paced, team‑oriented retail environment. Basic computer skills for point‑of‑sale transactions and product information retrieval. Comfortable climbing an 8‑foot ladder to stock and maintain the department. Availability evenings and weekends required. High school diploma or equivalent required; coursework or certification in interior design or related field is a plus. Physical Requirements Lifting up to 60 lbs continuously during shift. Full time on feet during shift. Ladder use up to 8 ft. Movement: bending, reaching, and carrying. Compensation Package Competitive hourly pay commensurate with your skills, experience, and market standards. Flexible schedule with part‑time hours averaging 15 to 25 per week. Team member discounts on products and services. Wellness programs to enhance overall health and well‑being. Professional development opportunities within the organization. If you are a compassionate professional who cares deeply about solving guests’ problems and creating an exceptional shopping experience, we invite you to join our team at Hartville Hardware. #J-18808-Ljbffr