Senior CX Operations & Insights Leader
Mass Digital Health
Mass Digital Health in Framingham is seeking a Senior Customer Experience Operations Manager to lead the optimization of customer journey processes. This role focuses on improving team capabilities and enabling a seamless customer experience through data and analytics. Key responsibilities include mapping the customer journey, implementing feedback systems, and collaborating with cross-functional teams. A competitive salary, comprehensive benefits, and a commitment to diversity are offered. #J-18808-Ljbffr Mass Digital Health
Vacancy posted 4 days ago
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