Remote Administrative Support Specialist

Benefits:

• Bonus based on performance


• Competitive salary


• Dental insurance


• Donation matching


• Health insurance


• Paid time off


• Training & development


• Vision insurance


• Wellness resources


• 401(k) matching


• Parental leave

Seeking an associate to serve as the Administrative Support Specialist for the Growth and Business Development team, reporting to the Lead, Growth Initiatives. This role performs a variety of administrative and clerical tasks to support daily operations and is based in our Sarasota, Florida office and has required in-office hours Tuesday – Thursday with flexibility for remote hours on Monday and Friday.

This role provides daily support for all departments reporting to the Chief Growth and Business Development Officer, including: 

What you will do here:
Mail Room Processes and Operations:
Daily sorting of all incoming mail 
Daily management, scanning, and tracking of IRS Notices & Real Estate mail following defined Standard Operating Procedures:

• 8821 Disclosures (Tax Resolution Department & Field Notices)


• 2848 IRS Power of Attorney Notices for the Jackson Hewitt Tax Resolution Department


• Provide outgoing mail services as needed for the Tax Resolution Department


• Scan and Mail Real Estate Lease Administration Documents to the Jackson Hewitt 3rd Party Lease Administration vendor 

General Clerical Functions:

• Performs various clerical tasks including maintaining physical and electronic records and documents in required formats.


• Performs and tracks billing for Tax Resolution following Standard Operating Procedures (SOPs)


• Support the Lead, Growth Initiatives with meeting & conference logistics


• Perform as assigned, general support for projects for all departments reporting under the Chief Growth and Business Development Officer.


• Perform as assigned, general office support assistance as needed

Skills you will bring for success:

• 3+ years’ experience working in an administrative support role within a professional environment is preferred


• Proficient with Microsoft Word, Excel PowerPoint, Teams, and Outlook


• Exceptional written and verbal communication skills


• Ability to complete repetitive functions with accuracy


• Outgoing individual with a positive attitude, highly motivated, organized, detail oriented 

What you’ll get if you join us: 

• Competitive Salary + Bonus 


• Unlimited Paid Time Off + 11 Paid Holidays 


• 401k + Match 


• Medical, Dental, and Vision 


• Pet Insurance 


• Company Celebrations and Appreciation Events 


• Fast-paced, innovative culture with an open and collaborative environment 


• Ample opportunity to develop core and new skillsets and have a stake in your own success 


• Freedom to create your best work and make a visible impact on the organization 


• Opportunities for advancement within the organization

Flexible work from home options available.

Compensation: $20.00 - $25.00 per hour

Working at Jackson Hewitt

Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we’re not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. 

Taxes are fun (really!)

At Jackson Hewitt, we’re proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we’re always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.

PTIN Certification: Yes

Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

CANDIDATE ACKNOWLEDGEMENT:

Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.

I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.

I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. 

By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.

By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.