Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Paid by Agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 1999 after spending years in claims operations, building a 33-year career with State Farm. That experience shaped how I lead today—focused on service, teamwork, and doing things the right way. I played football at the University of Tulsa, and competition has always been part of who I am; it’s a mindset that carries into our office in a healthy, motivating way. Our team of nine has strong tenure, and we’ve built a family-style environment where people genuinely take care of one another while still pushing to win.

We offer strong bonus plans, travel incentives, flexibility, a 401k, and paid licensing, all designed to support long-term growth. Our culture is built around great teamwork, a servant’s heart, and having fun while working hard. We run fast, play hard, and play to win—but always with the goal of helping others and growing together. If you’re competitive, people-focused, and excited to grow both personally and professionally, this is the kind of place where you can truly belong.

ROLE DESCRIPTION:
Joe Mcadams - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.