Dispatch & Logistics Coordinator

Dispatch & Logistics Coordinator 6955590 2 days ago Job Description Experience: Mid Level Salary: $25 - $30 per hour Job Details Are you a dynamic, organised and resourceful individual who thrives in a fast-paced environment? If so, our Dispatch & Logistics Coordinator role might be the perfect fit for you. This role is a vital part of our team, ensuring smooth and efficient operations, and providing superior service to our clients. You will be responsible for managing the daily operations of our dispatch and logistics department, coordinating with clients and technicians, and maintaining communication with various stakeholders. Responsibilities Coordinate and manage labor scheduling to ensure efficient utilisation of resources. Handle incoming calls and respond to client inquiries promptly and professionally. Update dispatch software with accurate and detailed notes, ensuring transparency and effective communication across the team. Partner with maintenance departments for commercial clients to facilitate seamless service delivery. Coordinate with technicians, plumbers, and other field staff, ensuring they have the necessary information and resources to complete their tasks. Develop and implement logistics plans, ensuring efficient and cost-effective operations. Communicate effectively with clients, providing updates and resolving any issues or concerns. Maintain a thorough understanding of our services and products to provide accurate information and recommendations to clients. Qualifications Minimum of 5 years of experience in a similar role, preferably within the same industry. Proven experience in logistics coordination and labour scheduling. Strong communication skills, with the ability to interact effectively with clients and team members. Proficiency in using dispatch software and other relevant computer applications. Exceptional organisational skills, with the ability to manage multiple tasks simultaneously and meet deadlines. Problem-solving skills, with the ability to resolve issues quickly and effectively. Ability to work in a fast-paced environment, adapting to changing priorities as needed. Strong customer service skills, with a focus on providing superior service to clients. Experience in partnering with maintenance departments for commercial clients is a plus. Experience coordinating with technicians, plumbers, and other field staff is highly desirable. This role offers a challenging and rewarding opportunity for a motivated individual to play a key role in our operations. If you have the necessary skills and experience, we would love to hear from you. A bit about us: We are local Family business with years of expertise in Commercial Plumbing services. Why join us? Work Life Balance Medical/Dental/Vision Growth Opportunity Excellent Team Family Friendly Environment

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