Vice President

Vice President Of Operations

At Maxx Properties, we are committed to creating exceptional living experiences through operational excellence, strong leadership, and a people-first culture. We are seeking a dynamic and results-driven Vice President of Operations to lead and elevate the performance of our multifamily portfolio across multiple regions.

This executive leadership role is ideal for a strategic operator who thrives in a fast-paced environment and brings a proven track record of driving financial performance, developing high-performing teams, and optimizing property operations at scale. The Vice President of Operations will play a critical role in shaping operational strategy, fostering collaboration across departments, and ensuring our communities consistently deliver outstanding resident experiences and business results.

The Vice President of Operations serves as a senior operational leader responsible for driving portfolio performance, organizational effectiveness, strategic execution, and operational innovation across a geographically diverse multifamily portfolio.

This role requires a forward-thinking leader who combines deep multifamily operational expertise with modern leadership capabilities, including technology adoption, change management, centralized operations strategy, data-driven decision-making, and talent development. The Vice President of Operations must successfully lead through rapidly evolving market conditions, changing resident expectations, increasing operational complexity, and continued transformation across the multifamily industry.

The ideal candidate brings both strategic vision and operational discipline, with the ability to translate enterprise objectives into scalable execution across regional teams and community operations. This leader will foster a culture of accountability, collaboration, adaptability, innovation, and continuous improvement while ensuring operational excellence and strong financial performance throughout the portfolio.

This position partners closely with executive leadership and cross-functional departments to ensure alignment between operations, asset strategy, technology initiatives, customer experience, capital planning, marketing, facilities, accounting and organizational growth initiatives.

Essential job functions:

• Operational leadership & portfolio performance
• Leadership & talent development
• Innovation, technology & operational transformation
• Financial & strategic management
• Cross-functional collaboration
• Culture & communication

Skills and qualifications:

• 10+ years of progressive leadership experience in multifamily operations with responsibility over multiple markets and large-scale portfolios.
• Demonstrated success leading high-performing regional and operational leadership teams.
• Strong operational and financial acumen with deep understanding of multifamily performance drivers and portfolio management.
• Experience leading organizations through operational change, growth, transformation, or modernization initiatives.
• Strong understanding of emerging multifamily technologies, centralized operations models, automation tools, and evolving resident expectations.
• Proven ability to operate effectively in fast-changing and highly dynamic business environments.
• Exceptional communication, leadership, presentation, and organizational influence skills.
• Ability to balance strategic thinking with hands-on operational execution.
• Experience collaborating across departments to drive enterprise-wide initiatives and operational alignment.
• Strong analytical and problem-solving capabilities with a data-driven decision-making approach.
• Ability to travel up to 50% as business needs require.

Preferred qualifications:

• Bachelor's degree in Business, Real Estate, Management, or related field preferred.
• Experience with institutional ownership groups, REITs, or large-scale multifamily portfolios preferred.
• Experience leading centralized operations or operational transformation initiatives preferred.
• Active participation in multifamily industry organizations and professional networks preferred.
• Experience with Yardi, Elise AI, REBA

Leadership competencies:

• Strategic thinking
• Operational excellence
• Change leadership
• Financial acumen
• Talent development
• Cross-functional collaboration
• Innovation & adaptability
• Executive presence
• Communication & influence
• Data-driven decision making
• Customer experience focus
• Organizational agility

Maxx Properties: Our Story

Established in 1936, we have served our communities for 90 years while providing an unparalleled level of service to our residents. In 1936, Max Wiener and his son, Ralph, founded what would eventually become MAXX Properties with the purchase of a 48-unit apartment building in Brooklyn, New York. Today, MAXX Properties owns and manages multifamily apartment communities in seven states nationwide. The portfolio includes 35+ communities consisting of over 9,000 owned multifamily units in seven states across the country.