Patient Access Rep

Admitting/Registration Patient Access Representative

Join our team as a day shift, full-time, Admitting/Registration Patient Access Representative in Westwood, NJ.

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
• Learn more about the benefits offered for this job.

Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art maternity center, a women's imaging center, and an ICU.

Responsibilities:

• The Patient Access Rep processes patient information required for admittance, dismissal, and claims management/insurance billing.
• Reviews all upcoming patient appointments for insurance eligibility, referrals, and other issues that may impact reimbursement.
• Listens, answers, and devotes full attention to patients, medical professionals, and supervisor questions.
• Acts as a liaison with patients, referrals, general practitioners, health care professionals, and patients' family members in a compassionate and kind manner.
• Enters, maintains, and reports all patient information into the EMR system.
• Answers inbound calls to the department.

Qualifications:

Job Requirements:

• High school diploma or GED equivalent.
• 1+ years' experience in a hospital or physician practice.
• Understanding and use of Electronic Health Record (EMR) or other billing systems.

Preferred Job Requirements:

• Associate's degree.
• Medical Office Administration Certification.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.