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Patient Access Rep

Ardent Health Services

Admitting/Registration Patient Access Representative

Join our team as a day shift, full-time, Admitting/Registration Patient Access Representative in Westwood, NJ.

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
  • Learn more about the benefits offered for this job.

Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art maternity center, a women's imaging center, and an ICU.

Responsibilities:

  • The Patient Access Rep processes patient information required for admittance, dismissal, and claims management/insurance billing.
  • Reviews all upcoming patient appointments for insurance eligibility, referrals, and other issues that may impact reimbursement.
  • Listens, answers, and devotes full attention to patients, medical professionals, and supervisor questions.
  • Acts as a liaison with patients, referrals, general practitioners, health care professionals, and patients' family members in a compassionate and kind manner.
  • Enters, maintains, and reports all patient information into the EMR system.
  • Answers inbound calls to the department.

Qualifications:

Job Requirements:

  • High school diploma or GED equivalent.
  • 1+ years' experience in a hospital or physician practice.
  • Understanding and use of Electronic Health Record (EMR) or other billing systems.

Preferred Job Requirements:

  • Associate's degree.
  • Medical Office Administration Certification.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.

Ardent Health Services
Vacancy posted 4 hours ago
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