Purchasing Card Training and Communications Analyst

Lawrence Livermore National Laboratory is seeking a Purchasing Card Training and Communications Analyst to support the Laboratorys Technical Release Representative (TRR) Program which administers the Procurement Card this role you will support TRRs who serve as Procurement Card cardholders along with Approving Officials supervisors and other stakeholders. You will administer training communications and customer support activities; maintain training records; develop learning materials; and provide guidance on Procurement Card policies procedures and systems.

This position is in the Procurement Department within the Business Directorate.

This position offers a hybrid schedule blending in-person and virtual presence. You will have the flexibility to work from home one or more days per week. 

You will

• Administer the Procurement Card Programs training lifecycle including new TRR training Approving Official training annual refresher training registration completion tracking records maintenance and follow-up on overdue requirements.
• Coordinate onboarding for new program TRRs including reviewing nomination paperwork scheduling training and coordinating with mentors to support on-the-job development.
• Develop update and maintain training content and learning resources using established program requirements and instructional standards including courses presentations videos quick-reference guides job aids and online learning materials.
• Deliver training mentoring coaching and one-on-one instruction to program representatives Approving Officials supervisors and other stakeholders.
• Serve as a subject matter expert on Procurement Card Program training requirements policies procedures credit card ordering and reconciliation processes and the Laboratorys procurement system.
• Respond to training-related service requests and provide customer support and guidance to program participants and other stakeholders.
• Coordinate program communications and outreach activities including webinars presentations newsletters stakeholder meetings meeting materials action-item tracking meeting notes and program overviews. Coordinate with policy owners and subject matter experts to communicate clarifications regarding procurement card policies procedures and controlled-item requirements.
• Analyze data from ServiceNow inquiries compliance and self-assessment reviews customer feedback surveys and other sources to identify trends recurring issues and training needs; recommend improvements for consideration by the TRR Program Manager and policy owners.
• Collaborate on special projects and continuous-improvement initiatives and provide backup support for TRR Program Office activities including ServiceNow request processing.
• Perform other duties as assigned.

Qualifications :

• Bachelors degree in Education Training and Development Business Administration Procurement Communications or a related field or equivalent education and relevant experience.
• Experience developing coordinating delivering or administering training programs preferably in a procurement card purchasing financial operations or regulated business environment.
• Ability to interpret and explain policies procedures desk guides and business processes to individuals with varying levels of experience.
• Strong analytical and problem-solving skills including the ability to analyze program data identify trends and training needs and recommend improvements.
• Strong verbal and written communication skills including experience developing training materials presentations job aids and program communications.
• Demonstrated organizational administrative customer service and change-management skills including the ability to coordinate multiple activities meet established deadlines learn new systems and processes adapt and support others during change.
• Experience using learning management systems training registration tools records-management systems or similar enterprise applications.
• Ability to work effectively both independently and collaboratively in a team environment.

Qualifications We Desire

• Knowledge of or experience supporting a procurement card purchasing card Technical Release Representative or similar delegated purchasing program.
• Experience administering role-based annual refresher compliance or onboarding training including developing e-learning videos quick-reference guides job aids or other instructional materials.
• Experience using data analytics reporting tools and Generative AI tools to evaluate training effectiveness compliance findings customer feedback or other program data and support continuous improvement.
• Knowledge of purchasing regulations Federal Acquisition Regulations Department of Energy Acquisition Regulations or related procurement requirements; experience using systems such as ServiceNow SharePoint Teams or procurement platforms.

Pay Range
$95820 - $117312 Annually

This is the lowest to highest salary range in good faith we believe would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to specific competencies relevant education qualifications certifications experience skills seniority geographic location performance and business or organizational needs.

Additional Information :

#LI-Hybrid

Position Information

This is a Career Indefinite position open to Lab employees and external candidates.

Why Lawrence Livermore National Laboratory

• Included in 2026 Best Places to Work by Glassdoor!
• Flexible  Benefits Package
• 401(k)
• Relocation Assistance
• Education Reimbursement Program
• Flexible schedules (*depending on project needs)
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  Remote Work :

  No

  Employment Type :

  Full-time

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