Spa Sales Associate

Spa Sales Associate

Hand & Stone Massage and Facial Spa is seeking Spa Sales Associates. Full Time & Part Time positions are available. You are a critical link in ensuring that our customers' experience in our Quakertown spa is nothing other than outstanding!

The primary qualifications and requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and service upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Ability to build relationships
• Perform various other duties as assigned
• Availability to work Fridays, Saturdays and Sundays

What's in it for you?

• Hourly wage plus commissions and bonuses. Hourly base is based upon experience.
• Full-Time and Part-Time Available
• Flexible schedules as the business is open 7 Days a week (Mon.-Sat.: 9am-9pm, Sun.: 9am-6pm)
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests
• State of the art facility

Job Requirements:

• Ability to learn quickly, self starter.
• Ability to sell Spa Memberships and Gift Cards
• Ability to understand and carry out oral & written instructions & request clarification when needed.
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• High School Diploma or G.E.D. a plus
• Retail & Sales experience a plus.
• Knowledge of Microsoft Office application, Spa Software (will train).
• Excellent personal appearance, good and clear verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Must have reliable transportation.
• Must be of good moral character.
• Satisfactory results of background and reference check is a condition of employment in this position.
• We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide the perfect fit with flexible schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.