Beauty Advisor

GENERAL SUMMARY & SCOPE The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned. The BA supports the leadership team through a focus on performance (service/retail sales and in‑store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES Performance Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni‑channel sales, and retail shrink as set by Ulta Beauty for the store. Ensure that each guest receives exceptional service by providing a guest‑friendly environment, greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services. Courtierly handle customer service, sales, refunds, exchanges and assist with online orders. Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience. Book appointments for and support the execution of services and in‑store events that deliver an unrivaled guest experience while delivering on sales goals. Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests. Maintain prompt, regular attendance. People Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor and when prompted by Ulta Beauty’s systems. Collaborate with managers and associates throughout the store to help grow the business. Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Process Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards. Adhere to Ulta Beauty’s dress code. Drive sales by keeping assigned work area replenished, signed and faced, and ensuring testers are available. Maintain outstanding store standards and overall store cleanliness including sales floor, restrooms, cash wrap, backroom, and break area. Participate in completing merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology and best practices. Protect company assets by following loss prevention best practices and providing exceptional guest service. Execute other operational tasks as directed. JOB QUALIFICATIONS Education High school diploma is preferred. Experience 1 year of relevant work experience or an equivalent combination of education and relevant work experience preferred. Skills Demonstrates a passion for guest service and competency for selling. Proficient with basic technology (e.g., Point of Sale system and Apple devices). Ability to build and maintain strong customer relationships. Ability to troubleshoot. Ability to work independently and as part of a team. SPECIAL POSITION REQUIREMENTS Work a flexible schedule to include days, evenings, weekends, and holidays. WORKING CONDITIONS Continuous mobility throughout the store during shift. Frequent standing, bending, pulling, pushing, reaching, and twisting during shift. Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs. during shift. Continuous coordination and manipulation of objects during shift. Pay range: $13.50 - $18.40 per hour. Exact pay based on factors including education, qualifications, certifications, experience, level, shift, geographic location, and business needs. Eligible associates may earn overtime when required by law. Full‑time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with applicable state and local laws. #J-18808-Ljbffr