Senior Billing Analyst

Senior Financial Analyst

We are seeking a highly skilled and motivated individual to join the Gallagher-Bassett (GB) Core Non-Standard Billing team. The Senior Financial Analyst will report to the Director – Non-Standard Billing and play a key role in supporting billing operations related to clients with unique billing procedures and reconciliations.

The responsibilities outlined below reflect this role's emphasis on analytical support, cross-functional coordination, and continuous improvement within a growing and evolving billing environment.

Responsibilities:

• Serve as a billing subject-matter expert for Non-Standard processes, with a primary focus on a specifically assigned listing of client billing operations, ensuring accuracy and alignment with organizational standards.
• Perform advanced billing analysis, investigating variances, resolving complex issues, and recommending process improvements to reduce rework and operational risk.
• Collaborate closely with Finance, Client Services, and IT to support billing process and system changes.
• Own and maintain ancillary billing procedures, controls, and documentation, contributing to SOP development.
• Support month-end and ongoing operational and financial reporting working closely with the Revenue Accounting and A/R teams.
• Identify and drive continuous improvement initiatives that enhance efficiency, scalability, and service quality, leveraging automation and standardized processes where possible.

About You:

Required: Bachelor's degree and 4 years related experience required. Strong excel and financial management software skills are essential.

Preferred: 3-5 years related experience. Advanced Excel proficiency, including strong working knowledge of formulas, pivot tables, lookups, data validation, and reconciliation techniques and the ability to compile and analyze complex data. Experience in the Insurance Industry and/or with Third Party Service Administrators. Project management experience. Experience working with billing systems, financial reporting tools, or ERP platforms, with the ability to adapt quickly to new systems and processes. Strong critical thinking and problem-solving skills, with the ability to evaluate complex billing scenarios, identify root causes, and recommend practical, scalable solutions. Strong written and verbal communication skills, including the ability to document processes, explain complex issues, and contribute to clear SOPs and reporting. High attention to detail and commitment to accuracy, balanced with the ability to meet deadlines in a dynamic, fast-paced environment. Demonstrated ownership mindset and accountability, taking initiative to see work through from analysis to resolution. Commitment to continuous improvement, with openness to change, learning, and process optimization.